Hilton Worldwide – “Be prepared to work your ass off”

Pros

Benefits are pretty good. Medical, Dental no cost. Free meals, and empowerment is encouraged. Comp rooms for employees at other Hiltons, but pretty hard to get a comp room at the more popular hotels. Transfers to other properties seem to be a bonus as Hilton seems to recognise the training they put into us may benefit other hotels.

Cons

Management is expected to work minimum of 12 hours per day. Usually its more because of all the recent layoffs. Key people were cut with not much thought behind how this will impact service. Many of us are not getting raises this year, ostensibly due to the economy, yet still we are working extraordinary hours.

Advice to Senior Management

With all the layoffs, don't beat us up and threaten to fire us over the salt scores. Everybody is doing the best the can given they are now doing 6 people's jobs. Exec commitee people do not consult the lowly managers to get feedback on impact of possible cuts. Ask us. We work there 16 hours a day. We may have alternatives that make more sense and are still cost effective.