There are newer employer reviews for Hilton Worldwide

2 people found this helpful  

Convenient

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservation Sales Agent in Tampa, FL
Current Employee - Reservation Sales Agent in Tampa, FL

I have been working at Hilton Worldwide part-time (more than an year)

Pros

Work-at-home position. Flexible hours with a "build your own schedule" system

Cons

This is a call center position. Typical call center culture: metrics to meet, ever-changing company goals, calls listened to by management, and uneducated supervisors who micro-manage their employees. It is a great job to have while searching for your "real" job, but not a good place to make a lifetime career. The pay is very, very low for all positions.

Recommends
Neutral Outlook
No opinion of CEO

736 Other Employee Reviews for Hilton Worldwide (View Most Recent)

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  1. 1 person found this helpful  

    They took years off my life... and added tons of new gray hair!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Boston, MA
    Former Employee - Sales Manager in Boston, MA

    I worked at Hilton Worldwide full-time (more than 5 years)

    Pros

    -travel benefits
    -career opportunities in other cities (not Boston area)

    Cons

    -Management expects you to do unethical things to steal business from your competitors
    -Make you feel like they are doing you a favor when you use your earned vacation time
    -Don't care about life/work balance
    -Senior management finds ways to blame you so that they look good when numbers are down and provide advice like, "just do it", which isnt helpful
    -Stress of the job will make your sick to your stomach with anxiety
    -Direct boss condescending to you and others around

    Advice to ManagementAdvice

    Theres just too much to say.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good Company, Great Benefits, Always busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Omaha, NE
    Current Employee - Server in Omaha, NE

    I have been working at Hilton Worldwide full-time (more than 5 years)

    Pros

    Paid Time Off, Outstanding Benefits, Hotel Discounts, Great Base pay, Good Human Resources Department. Nice hours for full time.

    Cons

    Open EVERYDAY, 24/7 365, Too easy on people whom call in consistently, Rely on dedicated staff to cover temporary/uninterested staff way too much without much gratitude.

    Recommends
    Neutral Outlook
    No opinion of CEO
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