697 Employee Reviews (View Most Recent)

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Great Place to work at

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Agent
Current Employee - Guest Service Agent

I have been working at Hilton Worldwide full-time for more than a year

Pros

Fun Job. Everyday is different. Excellent culture and values.

Cons

I would be nice to have more opportunities to advance in my career.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Hilton Worldwide

  1.  

    Head Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time

    Pros

    Great work life balance, benefits, and culture committed to employee development.

    Cons

    Management could be more open to new ideas and diversity of thought.

    Advice to ManagementAdvice

    Management could be more open to new ideas and diversity of thought.

  2.  

    Great potential, politically dangerous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time

    Pros

    - Its mission and values are for real. Hospitality and operational experience permeate everything. Work is clearly related to impact - no science fairs.
     - Went private in 2006 and de-constructed, so it has a real feel of starting new. Alot to do.

    Cons

    - After restructuring, staff recovered but executive didnt. Protective, defensive non-collaborative culture.
     - Tight budgets and very limited staffing. Hard to believe it's size can function with so few people. As a result, there's alot of talk and not much action.
     - Hospitality and respect values have a dark side: Politeness replaces accountability for performance or behavior.

    Advice to ManagementAdvice

    1. Clarify who is in charge. Blackstone management (Hilton's owner) is more involved and influential than Nasetta (CEO) and the have a very different set of priorities.
    2. The untold cost of the Mckinsey outsourcing strategy is already understood by large companies. Reassess and remedy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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