Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com
There are newer employer reviews for Hilton Worldwide

 

Great potential, politically dangerous

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Hilton Worldwide full-time

Pros

- Its mission and values are for real. Hospitality and operational experience permeate everything. Work is clearly related to impact - no science fairs.
 - Went private in 2006 and de-constructed, so it has a real feel of starting new. Alot to do.

Cons

- After restructuring, staff recovered but executive didnt. Protective, defensive non-collaborative culture.
 - Tight budgets and very limited staffing. Hard to believe it's size can function with so few people. As a result, there's alot of talk and not much action.
 - Hospitality and respect values have a dark side: Politeness replaces accountability for performance or behavior.

Advice to ManagementAdvice

1. Clarify who is in charge. Blackstone management (Hilton's owner) is more involved and influential than Nasetta (CEO) and the have a very different set of priorities.
2. The untold cost of the Mckinsey outsourcing strategy is already understood by large companies. Reassess and remedy.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

807 Other Employee Reviews for Hilton Worldwide (View Most Recent)

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  1. 2 people found this helpful  

    Hilton Reservations and Customer Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX

    I have been working at Hilton Worldwide full-time (more than 10 years)

    Pros

    Great culture and benefits including hotel discounts!

    Cons

    The only con I can think of is my commute.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Front Office Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Manager in New York, NY
    Current Employee - Front Office Manager in New York, NY

    I have been working at Hilton Worldwide full-time (more than 8 years)

    Pros

    Great Discount in hotels, good work environment,

    Cons

    long hours, pay could be better

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Hilton Worldwide

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