Hilton Worldwide

www.hiltonworldwide.com
There are newer employer reviews for Hilton Worldwide

 

Great potential, politically dangerous

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Hilton Worldwide full-time

Pros

- Its mission and values are for real. Hospitality and operational experience permeate everything. Work is clearly related to impact - no science fairs.
 - Went private in 2006 and de-constructed, so it has a real feel of starting new. Alot to do.

Cons

- After restructuring, staff recovered but executive didnt. Protective, defensive non-collaborative culture.
 - Tight budgets and very limited staffing. Hard to believe it's size can function with so few people. As a result, there's alot of talk and not much action.
 - Hospitality and respect values have a dark side: Politeness replaces accountability for performance or behavior.

Advice to ManagementAdvice

1. Clarify who is in charge. Blackstone management (Hilton's owner) is more involved and influential than Nasetta (CEO) and the have a very different set of priorities.
2. The untold cost of the Mckinsey outsourcing strategy is already understood by large companies. Reassess and remedy.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

862 Other Employee Reviews for Hilton Worldwide (View Most Recent)

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in San Diego, CA
    Current Employee - Night Auditor in San Diego, CA

    I have been working at Hilton Worldwide full-time (more than 3 years)

    Pros

    The hotel was recently acquired by a new company. There are high hopes that the new owners will make needed repairs to the hotel, as well as create a more employee-friendly atmosphere.

    Cons

    Current owners of hotel have neglected maintenance to the point the hotel is falling apart in many areas. Owners do not seem to have the employees in mind concerning the work environment.

    Advice to ManagementAdvice

    Provide complimentary coffee for guests during the wee hours of the morning. Provide a shuttle for the guests to nearby attractions, and the airport.

    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Not very different from other hotel companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in McLean, VA
    Current Employee - Director in McLean, VA

    I have been working at Hilton Worldwide full-time (more than 5 years)

    Pros

    Good travel benefits, mostly very nice people to work with.

    Cons

    Very political environment, more about who you know than what you know.

    Advice to ManagementAdvice

    Spend more time managing hotels than analyzing them.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Hilton Worldwide

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