There are newer employer reviews for Hilton Worldwide
There are newer employer reviews for Hilton Worldwide

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Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Hilton Worldwide full-time (More than 10 years)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Feels like a family. Everyone has been there for long time.

Cons

Not as many levels of management, harder to get promoted in each department

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  1. Helpful (1)

    Hilton has become my Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at Hilton Worldwide part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hilton cares. I know that's hard to believe with almost 4,000 hotels, each with hundreds of employees working to keep it running, but Hilton really does care. And the benefits are awesome! It doesn't matter if you are a part-time dishwasher or the Hotel Manager, you get benefits: corporate discounts, better room rates, $ towards your 401k, paid time off, etc etc etc. The people that work at Hilton, for the most part, are amazing and want to see a smile on your face! I am just a hostess at the restaurant inside the hotel, but I feel comfortable hanging out with the housekeepers as well as the Department heads-- everyone gets along because everyone has the same mission: keep the guests happy. Hilton is actually my 2nd job, but I never feel anything but excited when I go to work

    Cons

    It is a big corporation, so, as much as everyone gets along, their main focus is the department they work in.

    Advice to Management

    Keep doing what you're doing -- but maybe add more happy hours!

  2. Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Austin, TX
    Former Employee - Front Desk Agent in Austin, TX

    I worked at Hilton Worldwide full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Hilton, the Parent company, is a wonderful one.
    Fair employee discounts and classic approach to customer service.

    Cons

    Management does not take employees into consideration.
    No such thing as "Team Meeting"
    Expectations are low.
    Scheduling does not take health into regard. (Overnights immediately followed by dayshift)

    Advice to Management

    Listen to your employees, we make face to face and over the phone connections with your clients. Often, you never interact with the customer except to make an apology.

    We know what the customer wants and needs because we see them every day. We hear them and listen to their complaints.

There are newer employer reviews for Hilton Worldwide
There are newer employer reviews for Hilton Worldwide

See Most Recent

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