There are newer employer reviews for Hilton Worldwide

 

Great Place

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Ass Front Office Manager in Dallas, TX
Current Employee - Ass Front Office Manager in Dallas, TX

I have been working at Hilton Worldwide full-time (more than 3 years)

Pros

Lots of upward movement to progress

Cons

Low compensation for starting employees

Advice to ManagementAdvice

Pay more and keep up the Hilton Values

Recommends
Positive Outlook
Approves of CEO

752 Other Employee Reviews for Hilton Worldwide (View Most Recent)

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  1. 1 person found this helpful  

    It was a terrible, time-consuming, and demanding job. Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Chicago, IL
    Former Employee - Front Desk Agent in Chicago, IL

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    Great benefits. Excellent Food. Very clean establishment. Pay isn't too shabby. Great for experience.

    Cons

    Management is absolutely abhorrent. The equipment is old and outdated. Its know what you know its who you know. They expect you to work WELL beyond the hours of your shift and get upset if you can't for some reason. It's basically MODERN day slavery. The hours are TERRIBLE! The people that work there are lazy and confrontational. A lot of the union workers were lazy, crabby, and complained incessantly. I cried nearly 3 times just WITHIN my training period because they managers constantly try to put their workers down instead of uplifting them. If you make a MENIAL mistake and I mean MENIAL they act as though you've committed some grievous sin.

    Advice to ManagementAdvice

    Where to begin? First you should start by HIRING more workers and stop working people to the bone. Do the words labor laws mean anything to you? Secondly, you need to hire more ADEQUATE managers. The managers were lazy, misinformed, and got annoyed when ever they were actually asked to do their job. One of your managers told me they didn't feel like handling a customer that asked specifically for them, HOW DOES that work ? Last please stop with all the BLATANT nepotism! Us workers should be treated based off our performance and not off WHO we know!smh ! ugh disgusting

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Lots of fun, lots of options and lots of opportunities to grow with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation Sales Specialist in Dallas, TX
    Current Employee - Reservation Sales Specialist in Dallas, TX

    I have been working at Hilton Worldwide full-time (more than an year)

    Pros

    The benefits!!!! Free or low cost hotel stays, worldwide opportunities to work/travel, and cost effective insurance.

    Cons

    Working with technology that sometimes has a negative impact on performance and customer service.

    Advice to ManagementAdvice

    Schedule upgrades and maintainance after 2am Central Time.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Hilton Worldwide

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