There are newer employer reviews for Hilton Worldwide
There are newer employer reviews for Hilton Worldwide

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Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front Desk Agent in Austin, TX
Former Employee - Front Desk Agent in Austin, TX
Doesn't Recommend
Negative Outlook

I worked at Hilton Worldwide full-time (More than a year)

Pros

Hilton, the Parent company, is a wonderful one. Fair employee discounts and classic approach to customer service.

Cons

Management does not take employees into consideration. No such thing as "Team Meeting" Expectations are low. Scheduling does not take health into regard. (Overnights immediately followed by dayshift)

Advice to Management

Listen to your employees, we make face to face and over the phone connections with your clients. Often, you never interact with the customer except to make an apology. We know what the customer wants and needs because we see them every day. We hear them and listen to their complaints.

Other Employee Reviews for Hilton Worldwide

  1. Not what I had expected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Boston, MA
    Current Employee - Security Officer in Boston, MA
    Doesn't Recommend
    Approves of CEO

    I have been working at Hilton Worldwide full-time (Less than a year)

    Pros

    Free meals, employee discount on hotel stays, salary.

    Cons

    Scheduling, bad management, miserable employees, work/life balance.


  2. Helpful (1)

    Mixed Blessing

    Former Employee - Administration in Seattle, WA
    Former Employee - Administration in Seattle, WA

    I worked at Hilton Worldwide full-time (More than 5 years)

    Pros

    fantastic staff- everyone conscientious and hard-working, and they're all nice.

    Cons

    Salary- what can I say? It's a hotel.

    Advice to Management

    a salary that's a living wage would be nice.


There are newer employer reviews for Hilton Worldwide
There are newer employer reviews for Hilton Worldwide

See Most Recent

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