Hilton Worldwide

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650 Employee Reviews (View Most Recent)

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It's only okay

Gift Shop Attendant (Current Employee) Orlando, FL

ProsTeam member travel program is decent (as long as what you are looking for is available), pay is pretty good; as a gift shop attendant I started at $9.00/hr and now I make almost $10/hr. Friendly managers.

ConsWeekend scheduling (at least in my department) is a joke. Only one person working the gift shop for the whole day on any given Saturday or Sunday. Makes for a super long, boring, and challenging shift if it is a busy day. Also, have tried numerous times to advance and have been passed over for someone less qualified. I'm at the point of giving up any hope of starting a decent career with this company.

Advice to Senior ManagementLet loose a few extra dollars on labor for the scheduling problem. It's seriously ridiculous. And let those of us with actual college degrees have a shot at a better job instead of giving them to others solely based on popularity.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Understaffed and Under-appreciated

    Server (Former Employee) Boston, MA

    I worked at Hilton Worldwide full-time for more than a year


    Pros: Reduced rates if staying in a Hilton affiliated hotel Cons: Completely understaffed to the point where they would force employees to work until 2 or 3 A.M on… Advice to Senior Management: Hire enough employees so you don't have to frequently schedule… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Stuck in a rut

    Anonymous Employee (Current Employee)

    I have been working at Hilton Worldwide


    Pros: Team members are valued & appreciated. Company is great at boosting morale, by hosting free events for all to enjoy… Cons: Been employed with HW for years & have tried numerous times to advance/move around within the company. It has been challenging to say the… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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