There are newer employer reviews for Hilton Worldwide
There are newer employer reviews for Hilton Worldwide

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Great Company; internal growth!!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Events
Current Employee - Events

I have been working at Hilton Worldwide full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

was promoted after 2 months in my position great higher management definitely a family feel company hours are great pay is wonderful

Cons

Guests can be a tad rude, but what customer service base job doesn't have those?

Advice to Management

Keep it up!

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  1. Values Just Aren't the Same

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    Hilton and all of its properties have an incredible training program. In addition to in being thorough, the company provides many avenues for continued growth and learning.

    Cons

    They've lost the importance of a happy staff. Rather than considering all aspects of a guest issue, they are quick to punish the employee involved and do not stand behind the employees decision. So sad for such a solid company.

    Advice to Management

    While the guests are important, you'd do well to remember that your staff are what keep people coming. 'Guests come first no matter what' is a great way to ensure your SALT scores stay low...stop throwing your staff under the bus. You'll see vast improvements in performance.


  2. good experience - opportunity for advancement may take a while to open up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet in Austin, TX
    Current Employee - Valet in Austin, TX

    I have been working at Hilton Worldwide full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits. the company does seem to be people focused.

    Cons

    long hours - large events can be difficult to work with.


There are newer employer reviews for Hilton Worldwide
There are newer employer reviews for Hilton Worldwide

See Most Recent

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