There are newer employer reviews for Hilton Worldwide

 

It was ok

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Addison, TX
Current Employee - Anonymous Employee in Addison, TX

I have been working at Hilton Worldwide full-time for more than a year

Pros

Work life balance and location

Cons

Low salary, expensive benefits, annual review process needs to be revamped and it's a very top heavy organization.

Neutral Outlook
No opinion of CEO

701 Other Employee Reviews for Hilton Worldwide (View Most Recent)

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  1.  

    You never know who you'll talk to next.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  Independence, MO
    Current Employee - Guest Service Representative in Independence, MO

    I have been working at Hilton Worldwide full-time for more than a year

    Pros

    Work is relatively easy, and the people you work with are great. Lots of free time to do what you like on a computer, great occupation for someone going to school.

    Cons

    Poor management. Awful customers. Rarely is anyone truly backed for the decisions they make on the spot when it comes to a tough customer, even if dealt with by-the-book. There is always someone saying,"Well, you should've told them..."

    Advice to ManagementAdvice

    Empower your employees and BACK their decisions. Also, don't get upset when your employees do something wrong, in most cases it is because they were not properly trained, if at all.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Okay, but plenty of room for improvement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Company has Great Travel Discount Program.

    Cons

    Have to work holidays and weekends. It is difficult to maintain work/life balance.

    Positive Outlook
There are newer employer reviews for Hilton Worldwide

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