There are newer employer reviews for Holiday Inn Express

Excellent employee

Current Employee - Customer Service Agent in Sofia (Bulgaria)
Current Employee - Customer Service Agent in Sofia (Bulgaria)

I have been working at Holiday Inn Express full-time (more than a year)

Pros

Very friendly and supportive place to work

Cons

Hours of work not always good

Advice to ManagementAdvice

None

Recommends
Positive Outlook
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  1. Rubbish place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express

    Pros

    You can have employee rate for staying-in in partner hotels.

    Cons

    Too strict, too demanding for very little money as well as there is NO staff food. The job offers no flexibility since you have to do any shift that is given to you.

    Advice to ManagementAdvice

    Offer staff food as well as flexibility regarding shifts for your employees where the employees got appointments etc.

    Doesn't Recommend
  2. Customer service!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor/Front Desk Agent in Webster, TX
    Former Employee - Night Auditor/Front Desk Agent in Webster, TX

    I worked at Holiday Inn Express

    Pros

    You get to learn customer service in a fast paced environment.

    Cons

    Working with People with limited skill sets both management and other staff as high turnover. Demanding bosses. Customers can be difficult to deal with at times.

    Advice to ManagementAdvice

    Help staff develop customer service. Give them more autonomy to get things done. Sometimes people are too limited with what they can do for you.

    Recommends
    Positive Outlook
There are newer employer reviews for Holiday Inn Express

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