Holiday Inn Express

  www.hiexpress.com
  www.hiexpress.com
There are newer employer reviews for Holiday Inn Express

 

Fun interactions with co-workers and customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Representative in Philadelphia, PA
Current Employee - Guest Service Representative in Philadelphia, PA

I have been working at Holiday Inn Express part-time (more than an year)

Pros

Fun work environment, especially in the evenings. The work environment was uptight when managers were around but in the evenings when only the front desk assistant manager is around things are more relaxed.
They hire several time-part employees instead of hiring 1 or 2 full-time employees. This way they don't have to give benefits to most of their employees.

Cons

Management really didn't care about their front desk employees. Not a lot of training for new employees and basically no opportunity to move into more senior positions if you start out in the front desk.

Advice to ManagementAdvice

Management should pay attention to their per/hour workers. They should at least learn their names.

Recommends
Neutral Outlook

138 Other Employee Reviews for Holiday Inn Express (View Most Recent)

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  1.  

    Good company, but hotels are individually owned and managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Ludington, MI
    Former Employee - Front Desk Agent in Ludington, MI

    I worked at Holiday Inn Express full-time (less than an year)

    Pros

    Good discount on other IHG hotels throughout the country.
    For every person you sign up for Priority Club, as a front desk agent, you get a dollar cash. This easily adds up to $10+ per month.

    Cons

    Each hotel is individually owned so management varies at each place.
    In regards to Priority Club each hotel has to sign up a certain number per month. So the pressure to get new members can be intense during slower months.

    Advice to ManagementAdvice

    To the specific hotel in Ludington, pay your employees more. For what you ask them to be responsible for they deserve for than $7.50-8.00 an hour.

  2.  

    I enjoyed working for the company and it's employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Representative in Fayetteville, NC
    Former Employee - Guest Service Representative in Fayetteville, NC

    I worked at Holiday Inn Express full-time (less than an year)

    Pros

    The unique ability of reaching out to guest before, during and after their stay and the backing of management in guest related incidents.

    Cons

    Not being able to fit in with the organizations established methods of operation

    Advice to ManagementAdvice

    Reexamine training procedures.

    Doesn't Recommend
    Positive Outlook
There are newer employer reviews for Holiday Inn Express

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