There are newer employer reviews for Holiday Inn Express

 

The hotel has their stuff together except for things they can't control.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Night Auditor  in  State College, PA
Current Employee - Night Auditor in State College, PA

I have been working at Holiday Inn Express full-time for more than a year

Pros

Very nice hotel with ownership that actually knows how to run a hotel. This makes life on the employees easier, thus getting more out of the employees. Housekeeping actually cleans the rooms well. I was never scared about checking in a guest to a dirty room (other hotels yes, but NOT here). They had/have central reservations (thank the stars), the last thing a hotel employee wants is to answer 20 questions about reservations with 14 guests staring at you that are ready to check in. Meanwhile the guests are wondering why you are not transferring the call. VERY few hotels get this. Most are too cheap for central reservations and they lose sales because of it. So because they have central reservations the guest experience is much more pleasing and it pays for itself. Now why do other hotels not do this? It's because they do not know how to run a hotel and they are cheap. Have no fear at the Holiday Inn however they have you covered.

Cons

It's a hotel, they all have issues, there is just nothing worth mentioning here. All minor stuff that should not effect your employment.

Advice to ManagementAdvice

Listen to your employees, they will always tell you what is wrong. Don't ever stop listening, if you do they stop caring. When that happens it's all downhill from there.

Recommends
Positive Outlook

112 Other Employee Reviews for Holiday Inn Express (View Most Recent)

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  1.  

    Very positive, but cheap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Morgantown, WV
    Former Employee - Front Desk Agent in Morgantown, WV

    I worked at Holiday Inn Express full-time for less than a year

    Pros

    The training was great in Front Desk area. Overall, staff is very friendly and fun to be around. Yes, it's WV, but this location is pretty busy due to business travelers and university events.

    Cons

    Its a Holiday Inn Express, and has to abide by strict standards to keep the name. But, the location is owned by a regional LLC that owns about 10-12 other hotels (different brands too). Some of their hotels are in small, depressed, and poor towns. So, cost of living is much lower. However, Morgantown, WV did did not get hit by the housing bubble and unemployment has stayed low. Bottom line, the owners are choosing to be cheap. It's really stupid of them, because a lot of great employees have resigned for that reason alone.

    Advice to ManagementAdvice

    Look at apartment rental rates where all your hotels are located. You will see very quickly, Morgantown is much higher.

    Recommends
    Positive Outlook
  2.  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express full-time for more than a year

    Pros

    Good policies/ great ambient and good people.

    Cons

    Bad scheduled / business is going down and you schedule change .

    Advice to ManagementAdvice

    Put everything on the table before you sign.

    Recommends
    Negative Outlook
There are newer employer reviews for Holiday Inn Express

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