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4 people found this helpful  

Fear the Universal Law of Karma

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Lake Oswego, OR
Current Employee - Anonymous Employee in Lake Oswego, OR

I have been working at Holiday Retirement full-time

Pros

Having an opportunity to visit and work with seniors.

Cons

Poor communication, work culture - lack of culture and super high turnover.

Advice to ManagementAdvice

When you treat your employees so poorly they will not give the customers the kind of help they need. That is why there are so many customer and employee complaints. Do not let your fear of not politics get in the way of your morals and ethics. Karma is a scary thing. I hope when you or other members of your family the employees where you go have been treated better than you have treated yours so that you receive the care you deserve.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

387 Other Employee Reviews for Holiday Retirement (View Most Recent)

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  1. 5 people found this helpful  

    Hopefully proactivity will replace reactivity soon!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Office IT  in  Lake Oswego, OR
    Former Employee - Home Office IT in Lake Oswego, OR

    I worked at Holiday Retirement full-time for less than a year

    Pros

    Employees work very hard and care very much about each other.
    Better than average benefits
    Nice corporate office in Lake Ego (Oswego), with big cubes and windows
    Free parking at corporate office

    Cons

    Insanely high turnover rate for employees (including home office), especially in the sales and community management areas as the expectations are outrageously high due to the reality the hospitality and sales industry but also due to little understanding by executive management as HOW TO retain/train new employees. Bring those seniors in at any cost! There appears to be high turn over of any executive who are interested in employee retention.

    The company is totally reactive in how it runs it business; here again due to the industry (?). BUT what exacerbates this is a totally absent CEO who leaves the day to day runnings of the company to a President who is totally reactive to his environment. The public verbal abuse of management that reports to him, including threatening to fire people on the spot in meetings is so very 1980's.

    Until the business recognizes that technology/the IT department is important in the daily running of the business (stop treating it like the red headed step child) and communicates plans more proactively, it will always be in reactive mode. This makes it hard to support the business due to IT being understaffed and not having the proper tools to support the business. The days of one day notice for new hire are over folks!

    The Cloud is not your savior!

    There is zero career advancement in IT.

    Advice to ManagementAdvice

    Give your management staff the ability to make decisions and stop micro managing. I've never experienced a company before where executive level management micro managed their middle management so heavily. Ghosts of poor performers in the past? Cant trust new staff to manage, direct and perform?

    Stop treating IT as temporary staff. Either totally contract out everyone or give those working so very hard the budget, tools and training they need to support and improve the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Much room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager  in  Philadelphia, PA
    Former Employee - Community Manager in Philadelphia, PA

    I worked at Holiday Retirement full-time for more than a year

    Pros

    The residents and staff are great, if you take everything with a grain of salt.

    Cons

    As a member of community management, you have to understand the abilities of your staff. For the pay offered, it is very difficult to hire and retain quality staff. Many current members of the community management teams (co managers, chefs, and sales leaders) are in positions over their ability. The budget restraints are unreal (3.70 per dietary day) and make it next to impossible to provide a product worthy of such high rents. NOI requirements are heads and feet above industry standard, just for an example my current company aims for a 20% flow through, while holiday requires 50%. lastly, regional and district management have never "worked" at the community level, and dot under how their decision and forecasting for budget and staff hours effect the residents and lead management teams.

    Advice to ManagementAdvice

    Find a proper balance between bottom line and level of service, and live the life of a community manager for once.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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