There are newer employer reviews for Holland America

 

They are always encouraging you to do better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Reservation Agent  in  Seattle, WA
Current Employee - Reservation Agent in Seattle, WA

I have been working at Holland America

Pros

The supervisors are always willing to help you out and motivating you to do better in any situation. They got your back.

Cons

The help desk where the leads work are not always willing to take bad calls that have escalated to them.

Advice to ManagementAdvice

I think that the supervisors are doing great but the leads need some improvement because they aren't too willing to take bad calls.

Recommends
Approves of CEO

101 Other Employee Reviews for Holland America (View Most Recent)

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  1. 1 person found this helpful  

    They trade in the glamour of the industry and short you on everything else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Holland America

    Pros

    Great end product
    depending on job - chance to travel
    peers are great
    a lot of pride

    Cons

    too many accountants in leadership positions
    change is slow
    lots of long term employees who already quit but forgot to tell anyone
    loyalty is celebrated over performance

    Advice to ManagementAdvice

    reward (and penalize) per performance - 30+ years doing the same exact thing is not 30+ years experience, it is one year of experience 30 times and not worth the mega salaries paid.

    Disapproves of CEO
  2.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at Holland America

    Pros

    I always felt like my hard work was appreciated. Ha generally offers a good product - making it easier for the employee to represent. I have never tried/applied to work at the corporate office in Seattle, but I would love to work for them again.

    Cons

    The hourly pay wasn't amazing.

    Recommends
    No opinion of CEO
There are newer employer reviews for Holland America

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