There are newer employer reviews for Holland America
There are newer employer reviews for Holland America

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They are always encouraging you to do better

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservation Agent in Seattle, WA
Current Employee - Reservation Agent in Seattle, WA

I have been working at Holland America

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The supervisors are always willing to help you out and motivating you to do better in any situation. They got your back.

Cons

The help desk where the leads work are not always willing to take bad calls that have escalated to them.

Advice to Management

I think that the supervisors are doing great but the leads need some improvement because they aren't too willing to take bad calls.

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  1. Helpful (1)

    They trade in the glamour of the industry and short you on everything else.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Holland America

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Great end product
    depending on job - chance to travel
    peers are great
    a lot of pride

    Cons

    too many accountants in leadership positions
    change is slow
    lots of long term employees who already quit but forgot to tell anyone
    loyalty is celebrated over performance

    Advice to Management

    reward (and penalize) per performance - 30+ years doing the same exact thing is not 30+ years experience, it is one year of experience 30 times and not worth the mega salaries paid.

  2. Great company to work for.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at Holland America

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    I always felt like my hard work was appreciated. Ha generally offers a good product - making it easier for the employee to represent. I have never tried/applied to work at the corporate office in Seattle, but I would love to work for them again.

    Cons

    The hourly pay wasn't amazing.

There are newer employer reviews for Holland America
There are newer employer reviews for Holland America

See Most Recent

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