Home Care Delivered

  www.homecaredelivered.com
  www.homecaredelivered.com
There are newer employer reviews for Home Care Delivered

4 people found this helpful  

This place evokes sad chuckles rather than laughs !

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in Glen Allen, VA
Current Employee - Sales in Glen Allen, VA

I have been working at Home Care Delivered full-time (more than an year)

Pros

Free lunches and awesome co-workers

Cons

Unrealistic metrics based on "fear type management", i.e.; no matter how hard you work or how great your performance: you will never be recognized BUT you will be held to an unreasonable level of performance and held in constant fear for your job.
16 people have resigned and or been fired just in 2013 alone.
Cheerless gloom and doom environment where drama reigns and any congeniality is thwarted and killed. Akin to working in a sweat shop with slave labor mentality. Add in the "mean girls" and you have company endorsed harassment at every step. Don't even think about going to HR as what should be investigated is quickly shut down by the tyrant CFO who instead of doing his job is too busy monitoring the conversations of the sales department and then issuing admonishing emails that kill any incentive or feelings of accomplishment.
Don't get sick as there are zero paid sick days. Forced to use your PTO or not get paid for the day.
Total lack of credible leadership as it is easier to rely on "bully" tactics to keep employee's in line.
Obsession with metrics, daily, weekly, monthly and hourly. Commissions based on another department and totally outside of your control. Commissions are a joke and there is no incentive to even make your numbers.
Their view is, you as the employee are the sum of their numerical goals and all meant to create a fear based culture. Very unhealthy organization headed by a tyrannical CFO. Information is closely guarded and hoarded with restrictive rules and policies that create mistrust.
Getting through a typical day requires a focus on keeping ones head down, taking no risks
and sucking up to anyone in management and belies that this organization is soulless.

Advice to ManagementAdvice

Perhaps if you got rid of the BS fear type management that imposes unrealistic performance metrics based on the CFO 's failed vision to lead, you might have a beginning with actually living up to the companies motto of "the best place to work in Virginia".
STOP the micro management and fear based tactics.
Deploy sensible performance goals. Get rid of the ridiculous talk time metric which is utterly useless and in no way relates to job performance but instead is used as a weapon and held over employee's head to toe the line.
Get rid of the brown nosers and stop the favoritism. Any credibility a supervisor or manager had is completely gone as well as any respect they might have had, had this type of behavior been discouraged and or stopped.
Stop rewarding and promoting the least knowledgeable but most fawning ones in the org chart and get rid of the yes people.
You're losing your best talent and market share to other companies who have a trust based culture. Duh Mark!
Stop repackaging old programs that didn't work before and won't work now. Where is the creativity?
Stop the distrust and knife in your back mentality where backstabbers thrive.........

Doesn't Recommend
Negative Outlook

25 Other Employee Reviews for Home Care Delivered (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    The good reviews are posted from Senior Management themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Home Care Delivered full-time (more than 3 years)

    Pros

    Good people to work with, usually. Good location to go out and get lunch.

    Cons

    Poor compensation. Huge ego executive running 95% of the company. No one stands up to him and he gets to do whatever he wants, no matter if he is right or wrong. If you're not in the CFOs pocket, you don't matter. Good employees get fired or quit because they don't want to work for him.

    Not to mention, the good reviews of this company were obviously written by a member of the executive team. The pros they wrote down aren't actually things we care about. No one cares about a trophy when the executives don't respect anyone.

    Advice to ManagementAdvice

    Think about who's hands you put your company in.

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    Worst place to work in VA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doesn
    Former Employee - Doesn

    I worked at Home Care Delivered full-time

    Pros

    Only Pro is the people you get to work with that feel the same way you do about the cons.

    Cons

    You are set up for failure with ridiculous expectations while not receiving proper training or communication along the way. Very unorganized. Managers are micro-managed to the max, no room for ideas or suggestions, no ability to get PTO without begging for it, unable to reach anyone for help, constant coaching or reprimanding for making a mistake you were never trained on. Your supervisor was hired from the outside and does not know how to do the job that they need to help you to do. Verbal abuse by the customers for mistakes others made is a constant and supervisors are not willing to help. You will be watched like a hawk in your performance, your computer will be monitored, you will not be allowed to speak to co-workers and if you do, you may receive a call directly from the CEO who will talk to you like a child. You will be over-extended. HR is not there for employees, only to protect the corrupt upper management's crooked decisions and keep them under wrap. Owner Gordy Fox means well but has no idea that his management team is screwing him by making terrible decisions. Upper management in this company does not know the difference between what they can and cannot say/do. The rules are made up by upper management as issues come up and change to benefit the favorites of upper management. If you are fake and pretend to like upper management, you will do well. If you are good at your job, you will become a threat and your job is no longer stable. No incentives. All jobs available do not allow any down time, you are timed unrealistically, and the jobs are highly stressful when you have no help, training, or direction. You will indirectly be forced to sacrifice quality in all regards to have high productivity. If you have feelings, personal morals, self respect, or an inability to be treated very badly, do not apply with this company. You will only be a replacement for someone who is happy to be free from such terrible working conditions.

    Advice to ManagementAdvice

    Start reading emails and accepting phone calls from the managers that run the departments, listen to their ideas, include them in meetings pertaining to their respective department, stop micro-managing every detail of the company when you are not on the "floor" to see what is actually going on. Stop having lunches and cookouts to buy the employees respect-it does not work. Treat the employees better. Praise them for their hard work instead of looking at a number and assuming they did not work hard. And finally, sit on the phone for 8 hours and then hold a meeting about new expectations after you have re-calculated what is realistic and what isn't. It will be clear to you after you have accomplished that, IF you can pull it off.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Home Care Delivered

Work at Home Care Delivered? Share Your Experiences

Home Care Delivered

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.