Home Depot – “Catch-All Title for Many Roles”

Pros

1. Senior Executives making good decisions now
2. Technological progress being made
3. Telecommuting and flex time options available

Cons

1. "Island" mentality in IT
2. Some territoriality between teams
3. Can get "lost" in the organization
4. Too many IT outages because of legacy issues
5. Lack of technical documentation on systems

Advice to Senior Management

Continue to improve communication via blogs, town halls, memos, publications, HDTV, etc.
Offer IT-focused versions of HDTV shows
Offer an employee discount
Publicize pay bands more effectively