Home Depot – “Past Home Depot experience”

Pros

Home Depot is a powerhouse of knowledge if one is seeking to gain that information. There are vast training courses offered via PK (product knowledge) classes and are readily available on the computers at work. Home depot offers services to the community free of charge and prides itself on volunteer work.
Home Depot gives incentives to associates based on the level of customer service and teamwork demonstrated which helps with morale friendly competition. A good store committee makes for great events year round!

Cons

There are times when managers do not manage correctly. This is due to TTD (teach-train-develop) not being executed correctly with upcoming managers. Hiring from the outside isn't as intense of a process as it should be. External candidates who enter into a management position should be aware that you will be having to "get your hands dirty" pretty often on the sales floor. Some aren't aware about it and complain.
 Internal candidates need to differentiate between associates and associations. Unfortunately cliques can for through working, friendships and favoritism develops as well in some unfortunate cases. Some managers do not and are not developed in HR policies. Unfortunately HR's were eliminated from stores which proves to be an issue when managers lean towards being biased. Not all are, but it's better to leave that role to someone neutral. Orientation should be 2 weeks long as it was in the past. All stores should go green and be energy efficient when built. P-Cards are a joke when it comes to planning events for store associates. Especially in city markets. Loosen the reigns on the Fun Fund and have some fun!

Advice to Senior Management

How your people act is a reflection of how well you manage them. Learn correctly, teach even better. Develop those under you to shine above and beyond. Customer service is top priority. Stay shop-able, stay safe, stay clean, stay in-stock and keep your people KNOWLEDGEABLE and COURTEOUS!