There are newer employer reviews for Homeward Residential

 

Ridiculous

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Paralegal  in  Irving, TX
Former Employee - Paralegal in Irving, TX

I worked at Homeward Residential

Pros

Great for shopping online, gossiping & incompetence of attorney staff if this sounds like the job your want on your resume.

Cons

Being Hired at American Home Mortgage Servicing, Inc. which is in the process of re-naming for obvious reasons.

Advice to ManagementAdvice

Get an education dealing with humans.

Doesn't Recommend

42 Other Employee Reviews for Homeward Residential (View Most Recent)

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  1.  

    American Home Mortgage Servicing changed Option One Mortgage into merely a place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Homeward Residential

    Pros

    In purchasing the company, American Home Mortgage Servicing maintained most of the benefits that attracted employees to Option One. It also appeared that they were focused on providing the best customer service with the best assets and employees. The acquisition was not merely for a portfolio of loans. They seemed interested in also gaining from new processes and systems that would also benefit their own operations.

    Cons

    Understandably, decisions on operations needed to be reviewed by the new owner. Unfortunately, this destroyed one of the best aspects of Option One...the sense of employee empowerment. The ability of an associate to make a decision on their own to do what was right for the customer was lost to a bureaucracy of Vice Presidents in Dallas/Ft Worth.

    Associates knew that cutbacks and layoffs would occur following the aquisition. However, the way this was done could have been more supportive. There was no upfront, open discussion on emplyoee futures. No transitional assistance or classes were offered and severance packages were below industry standards.

    Doesn't Recommend
  2. 2 people found this helpful  

    miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX

    I have been working at Homeward Residential

    Pros

    Latest technology
    many opportunities to learn technically
    flexible work environment if you work for the right managers
    some managers actually respect and treat their employees fairly

    Cons

    upper management is incompetent
    atmosphere created is all based on gossip
    to advance you have to have to be a "yes man" to upper management
    the less you do the faster you get promoted
    people hired are friends of friends not people that can actually do the job

    Advice to ManagementAdvice

    retire
    need to move back to tampa
    leave your "bull headed" arrogance along with the racial slurs at home
    "C" level management turnover is more than I have ever seen which is not a good sign

    Doesn't Recommend
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