Hospital Corporation of America

  www.hcahealthcare.com
  www.hcahealthcare.com
There are newer employer reviews for Hospital Corporation of America

1 person found this helpful  

Lots of Opportunity, Decent Pay, Very Micromanaged

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Desk Analyst
Current Employee - Service Desk Analyst

I have been working at Hospital Corporation of America full-time (more than an year)

Pros

Many directions within IT&S to advance in your career. Benefits are decent, Pay is acceptable, Company values and ethics are impressive.

Cons

Company is almost too structured, very micro-managed especially at the Service Desk, Management cares more about riding everyone to answer calls and implementing rigid attendance policies than anything. Almost always understaffed. Management expects Analysts to complete extras tasks off phones but then puts pressure on them for being in "Not Ready" too much.

Advice to ManagementAdvice

Get rid of no-fault attendance policies, Treat analysts more like actual technicians and less like call-center lackeys.

Recommends
Positive Outlook
Approves of CEO

335 Other Employee Reviews for Hospital Corporation of America (View Most Recent)

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  1.  

    One of the best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hospital Corporation of America as an intern (less than an year)

    Pros

    Great environment, great people to work with.

    Cons

    None, aside from the elevators occasionally not working

    Advice to ManagementAdvice

    Smart guys running the place.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Run Forest Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coder I, II, III in Richmond, VA
    Former Employee - Coder I, II, III in Richmond, VA

    I worked at Hospital Corporation of America full-time (less than an year)

    Pros

    Flexible hours with remote opportunity.

    Cons

    Coding Director and Assistant Director are insensitive and unwilling to work with employees. Everything has to be done according to the policy down to the letter. No exceptions to the rule unless you're one of their pets... Do not work for them as a coder, you will regret it. Since I've been with the company, within the last year, 5 managers have quit. The corporate office should consider changing the business class internet service requirement. Everyone cannot obtain business class internet as they are not considered a business client, and have to pay higher rates for the service. No other company who gives the option of remote coding request business class internet. This is a ridiculous policy.

    Advice to ManagementAdvice

    Advice to Corporate - change the policy of business class internet. The speed requirement - is appropriate but the business class internet - too much especially when you don't offer to put the account under HCA and bill the employee.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Hospital Corporation of America

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