Hospital Corporation of America
3.3 of 5 276 reviews
www.hcahealthcare.com Nashville, TN 5000+ Employees

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6 people found this helpful  

Job Security in a Great Industry

Business Analyst (Current Employee)
Nashville, TN

ProsThere are employees who have worked here for 30 years. Firings and layoffs are rare. If you show up, treat people with respect, own your responsibility, and are not an idiot you can enjoy a long career. They promote from within and value internal endorsements. The company truly cares about providing quality healthcare to individuals and is committed to constantly improving process and patient experience. The Caring for the Community campaign is a testament in itself to the company's sincere and foundational commitment to people in the local community. Work-Life balance is encouraged and most managers are quite flexible about time off requests or working from home until it is abused. The company has a culturally diverse workforce and is gender-neutral in management and above positions.

ConsAbundance of governance, standards, paranoia, and red tape lingering from the late 90's Medicare fraud investigations. Over-communication within departments, and poor coordination, communication, and alignment across business lines. Overly-complex performance review and goal-setting process leading to lack of personal connection to company direction. Burdensome project governance stuck in Waterfall-only mentality, reactionary leadership, and vacillating organizational goals. A generally guarded and calculated culture makes transparent and candid communication difficult. Agile process is virtually impossible due to resource management that allocates resources across multiple projects at once. Innovation is spoken of highly but oppressed by the culture of governance, security, and territorial departments resistant to joint ownership. The company overly ties itself to external vendors, outsourcing, and contract workers rather than trusting its own home-grown talent (which is substantial). Raises, bonuses, and promotions are limited if you are not a director or above.

Advice to Senior ManagementSeriously re-examine the culture of governance and security to make sure you are not stifling innovation or efficiency. Improve communication at the executive levels across business lines. Rethink and simplify performance review process, goal setting, and tools. Give meaningful incentives (bonuses, raises, rewards) and career opportunities (promotions, increased influence and authority) to respected workers. Stop committing to more work for your people than you know is realistic so your talent can be used more efficiently rather than spread across multiple efforts at once. Trust your people like you want them to trust you. The turnover you see is because good people get burnt out, see little incentive for doing a good job, and go somewhere else.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Terrible System To Work For

    Staff Nurse (Current Employee)
    San Antonio, TX

    I have been working at Hospital Corporation of America full-time for more than 5 years


    Pros: Benefits......other than that forget it. Cons: Nurses were bullies and made several other's lives miserable. They… Advice to Senior Management: Get a handle on this and stop it. It is… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Loved Working for HCA

    Anonymous Employee (Former Employee)
    Corpus Christi, TX

    I worked at Hospital Corporation of America full-time for more than 5 years


    Pros: Treated very well, competitive pay, great benefits. It was like a big family from the top to the… Cons: I was laid-off after acquiring a new facility, I would have appreciated being moved to a different… Yes, I would recommend this company to a friend More
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