HostGator.com

  www.hostgator.com
  www.hostgator.com
There are newer employer reviews for HostGator.com

2 people found this helpful  

While there is much room for improvement, this is a starter job only.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Linux Systems Administrator I in Houston, TX
Current Employee - Linux Systems Administrator I in Houston, TX

I have been working at HostGator.com full-time (more than an year)

Pros

They are interested in teaching Linux Administrators good technique, and developing skills that would help a Sysadmin. The environment is as it should be for a tech/hosting company, and if you are lucky enough to get in to a good team you will enjoy yourself.

Cons

Management is poor, decisions are not thought through, and pay/hours will be terrible unless you are part of the old boys network or in the know.

Advice to ManagementAdvice

Stop making rash decisions, and plan things out in advance. We don't need policies that apply to one person spread throughout the entire company. Improve the pay and the work conditions, the office is one of the most disgusting places I have ever worked.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

209 Other Employee Reviews for HostGator.com (View Most Recent)

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  1. 2 people found this helpful  

    After 1 year it hits me, you are not moving forward and the company isn't either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Administrative in Houston, TX
    Former Employee - Junior Administrative in Houston, TX

    I worked at HostGator.com full-time (more than an year)

    Pros

    Free Food and beer Fridays.
    Do your job and you will be left alone.
    Always learning new things
    Very smart techs

    Cons

    During my interview for my current job, HG was referred to as a sweat shop...
    Poor Pay:
    Being screamed at by customers who pay less than $10.00 a month for hosting is degrading and humiliating.
    The company has stagnated.
    I left HG because of it's poor pay. Within 2 days - got a job paying 18.50/hr with another pay increase in 3 months. I have less stress more benefits and quality team appreciations.
    No pay increases even after 1 year.
    I hope that I never have to

    Advice to ManagementAdvice

    Stop running stupid promotions and start monetizing your customer base.
    Having more $10.00/month customers isn't a winning strategy. You just put more strain on your resources and get nothing in return.
    How about finding ways to up-sell your $10.00 customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great if you know how to deal with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Administrative in Austin, TX
    Former Employee - Junior Administrative in Austin, TX

    I worked at HostGator.com full-time (less than an year)

    Pros

    Free food (and vegan options)
    Game room and computer room with gaming rigs
    A hour break can be divided to 3 breaks
    Booze fridays
    a nice ice cream whenever

    Cons

    You have to do phone calls only for the first 90 days of employment
    Constant QA agents asking you if you need help and what not
    The Break Q is awful (e.g. you need to wait 30+mins for a 30 minute break)
    Quota
    You learn little or nothing in training

    Advice to ManagementAdvice

    Do something about your rehire considerations
    Allow chat agents options of doing phone calls only for the first 90 days

    Recommends
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for HostGator.com

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