There are newer employer reviews for HostGator.com

A great place to work if you start off with strong pay.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Supervisor in Houston, TX
Current Employee - Supervisor in Houston, TX

I have been working at HostGator.com full-time (more than 5 years)

Pros

Lots of resources to advance yourself. Benefits have been increasing after the acquisition*. Lots of fun people to work with and a laid back environment. Generally a young 20-30 yr old crowd.

They allow you many opportunities to learn leadership skills. Many people are receptive and open to new ideas.

New building on the way, parent company is making many needed changes and the CEO is very passionate about keeping people happy and sustaining the business.

Cons

*While benefits like vacation time and company perks increase, hourly pay and salary seem locked down now. Pay structure is skewed. From personal experience, you used to get high pay raises at evals like $1-$3 dollars more per hour more or thousands in salary, now you are given raises that are about even with cost of living increases every annual eval if you are lucky. Money seems to be pumped back into communal purposes rather than directly back to pay checks. There have been occasions where supervisors were paid less than their subordinates.

Questionable choices when it comes to staffing higher end positions. Very little transparency from B class management due to lack of communication. Some directors/managers (not all) are "green" and aren't motivational.

If you are not actively seeking the answer to a question by asking the correct people you will not receive it. It's a sink or swim type of learning experience.

Advice to ManagementAdvice

Provide more feedback to your supervisors. They like to know that their boss' bosses are on the same page.

Recommends
Positive Outlook
Approves of CEO
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  1. 3 people found this helpful

    Sucks!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chat Tech in Houston, TX
    Former Employee - Chat Tech in Houston, TX

    I worked at HostGator.com full-time (more than 3 years)

    Pros

    The pros is nothing at all.

    Cons

    Everything about this company is a con! Wish the customers knew what was really going on!

    Advice to ManagementAdvice

    YOU SUCK!!

    Doesn't Recommend
    Disapproves of CEO
  2. Good for entry level tech support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Houston, TX
    Former Employee - Technical Support Representative in Houston, TX

    I worked at HostGator.com full-time (less than a year)

    Pros

    This is a great company to get into the world of technical analysis, tech support, and server administration. They feed you (if you hit your numbers), and they have a cool break room complete with air hockey, pool, xbox, and a huge TV. Also, you can basically wear anything to work as long as you are wearing something. They really don't care.

    Cons

    They do not pay well at all. They claim that they love hiring from within the company, however there are no training programs to move into different/higher positions. When I asked about Linux Admin training I was told to figure it out myself. So much for employee loyalty. They are a 24X7 box, so be ready to work at 3am if there is a need.
    Also, the entire company is customer support. There is no such thing as a marketing department, traditional sales department, PR, etc. Don't expect to get into the web team.

    Advice to ManagementAdvice

    I probably would have stuck with the company if I was given a change to train with Linux admins and move into that position. Train your people and you won't have to keep hiring because of high turn over.

    Recommends
    Positive Outlook
    No opinion of CEO
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