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193 Employee Reviews (View Most Recent)

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2 people found this helpful  

Never again

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front Line Representative  in  Austin, TX
Current Employee - Front Line Representative in Austin, TX

Pros

The people are friendly, massage days are nice. Ample parking now that we are in a new building. Paid lunches daily.

Cons

Repetitive mind numbing calls back to back, concerned more with quantity then quality for ridiculous quotas. We are just a number here. The pay is very lacking for the amount of rubbish that we have to deal with on a daily basis. If you want a raise be prepared to jump through many hoops. I have been lied to and taken advantage of to help land big contracts here and all that has happened was back to the front lines with you.

The move to the new data center was terrible. So many angry people all day for about 9 months. That was painful. Since the buy out it's been a call center mentality. Things are looking bleak. At least we have more desks now and can hire more people since the move to the new building. The question is can we get them to stay.....

Advice to ManagementAdvice

Long time agents are burnt out, please do something to revitalize us. Get us off the front lines and onto something new. Or lose us.

Doesn't Recommend
Negative Outlook
Approves of CEO

Other reviews for HostGator.com

  1. 1 person found this helpful  

    3 years advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Houston, TX
    Current Employee - Supervisor in Houston, TX

    Pros

    Room to grow and advance

    Cons

    Parking and being under staffed are the two that come to mind. Strange isn't it?

    Advice to ManagementAdvice

    Continue improving with a focus of quality employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    "Relaxed environment, The people are great, good starting point"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Sales  in  Houston, TX
    Former Employee - Outbound Sales in Houston, TX

    Pros

    Paid lunch! beer fridays! Wine Wed!

    Cons

    not somewhere you can move up easily.

    Advice to ManagementAdvice

    Managers are great

    Recommends
    Positive Outlook
    Approves of CEO
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