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1 person found this helpful  

Pretty meh.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Baltimore, MD
Former Employee - Anonymous Employee in Baltimore, MD

I worked at Hot Topic part-time for more than 3 years

Pros

The really fantastic discount. Some of the people that work there are also fantastic. I even befriended some of my old customers! I also learned how to deal with last minute changes and people who sweat the really small stuff.

Cons

The pay. If you're in high school it's not bad, but anything beyond that it's way too low. Lots of favoritism. The specific store I was at had about 4-5 different management changes (key holder through SM) in the 3 years I was there. Some of the district managers I encountered relied on bullying and humiliating people to get work "done". LOTS OF DRAMA. If you enjoy being in high school even into adulthood you'd love it here.

Advice to ManagementAdvice

You claim that you care about employees, but you don't. Really invest in the people who love their jobs. Figure out why the turnover rate is so high (hint--it's you, not them most of the time). Go back to letting stores pick the music too. You're a company that embraces differences, yet forces all of them to be the same.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Hot Topic

  1.  

    Fun Job, Just don't expect them to take your carrer seriously

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  Pittsburgh, PA
    Former Employee - Key Holder in Pittsburgh, PA

    I worked at Hot Topic part-time for more than 5 years

    Pros

    -40% discount
    -Generally great co-workers.
    -Simple floor sets
    -GREAT music selection
    -Shipment was generally easy to process
    -Hardly any push selling required
    -Easy

    Cons

    -Upper management does not take your carrer seriously.
    -Training used to consist of different modules that could fill a huge binder, but now its a little book, you really lose valuable information which makes customer service suffer.
    -Markdowns were usually all over the place, and further markdowns were a waste of time and payroll.
    -Not enough focus on customer service.

    Advice to ManagementAdvice

    Focus on the customers, stop having stores PRINT signange on the store printer and then hanging in the windows. The industry is starting to notice and its one of the most trashy things a company can do. DIY is cool if its done right, but printed signs looks cheap.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sales Associate review of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hot Topic Sales Associate  in  Akron, OH
    Current Employee - Hot Topic Sales Associate in Akron, OH

    I have been working at Hot Topic part-time for more than a year

    Pros

    OKay pay, Okay amount of hours.

    Cons

    No bonuses, no commission, and stressful.

    Advice to ManagementAdvice

    MOre hours and more appreciation for sales associates.

    Recommends
    Positive Outlook
    Approves of CEO
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