There are newer employer reviews for Hotels.com
There are newer employer reviews for Hotels.com

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Helpful (1)

STRESSFUL

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Arlington, TX
Former Employee - Anonymous Employee in Arlington, TX

I worked at Hotels.com

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

great salary descent overtime career advancement co-workers are friendly

Cons

poor management unreliable cpu systems and information

Advice to Management

ditch the script to improve sales customers call in to receive non-robotic help and they get a list of options like they would get from any automated service. not fair to hold workers accountable for missed sales due to poor operating system.

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  1. Very Gratifing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Agent in Springfield, MO
    Current Employee - Inside Sales Agent in Springfield, MO

    I have been working at Hotels.com

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great people, great work place

    Cons

    Needs to filter new affliates better

    Advice to Management

    when systems go down, they need to explain better


  2. Helpful (1)

    Too many layoffs

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Operations in Dallas, TX
    Former Employee - Financial Operations in Dallas, TX

    I worked at Hotels.com

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefits, pay is ok.

    Cons

    every year too many layoffs, management have no clue what they are doing, too much red tape.

    Advice to Management

    listen to your employees who actually do the work.


There are newer employer reviews for Hotels.com
There are newer employer reviews for Hotels.com

See Most Recent

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