There are newer employer reviews for Hotels.com

 

STRESSFUL

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Arlington, TX
Former Employee - Anonymous Employee in Arlington, TX

I worked at Hotels.com

Pros

great salary
descent overtime
career advancement
co-workers are friendly

Cons

poor management
unreliable cpu systems and information

Advice to ManagementAdvice

ditch the script to improve sales
customers call in to receive non-robotic help and they get a list of options like they would get from any automated service. not fair to hold workers accountable for missed sales due to poor operating system.

Doesn't Recommend
Disapproves of CEO

31 Other Employee Reviews for Hotels.com (View Most Recent)

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  1.  

    Very Gratifing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inside Sales Agent in Springfield, MO
    Current Employee - Inside Sales Agent in Springfield, MO

    I have been working at Hotels.com

    Pros

    Great people, great work place

    Cons

    Needs to filter new affliates better

    Advice to ManagementAdvice

    when systems go down, they need to explain better

    Recommends
    Approves of CEO
  2.  

    Too many layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Operations in Dallas, TX
    Former Employee - Financial Operations in Dallas, TX

    I worked at Hotels.com

    Pros

    Great benefits, pay is ok.

    Cons

    every year too many layoffs, management have no clue what they are doing, too much red tape.

    Advice to ManagementAdvice

    listen to your employees who actually do the work.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Hotels.com

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