Hotels.com
3.1 of 5 25 reviews
www.hotels.com Dallas, TX 1000 to 5000 Employees

25 Employee Reviews (View Most Recent)

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Telesales Agent

Hotel Sales (Former Employee)
Springfield, MO

I worked at Hotels.com full-time for more than a year

ProsThe job can be a lot of fun and interesting.

ConsManagement is inept. They often make business decisions based on emotion, rather than employee qualifications.

Advice to Senior ManagementGive all your agents an equal playing field to earn the same money (ie. quit routing the money making calls to only certain agents) and promote employees based on their abilities and job performance, not who you'd like to have lunch with.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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STRESSFUL

Anonymous Employee (Former Employee)
Arlington, TX

I worked at Hotels.com


Pros: great salary descent overtime career advancement co-workers are friendly Cons: poor management unreliable cpu systems and information Advice to Senior Management: ditch the script to improve sales customers call in to receive non-robotic help and they get a list of options like… No, I would not recommend this company to a friend More

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Very Gratifing

Inside Sales Agent (Current Employee)
Springfield, MO

I have been working at Hotels.com


Pros: Great people, great work place Cons: Needs to filter new affliates better Advice to Senior Management: when systems go down, they need to explain better Yes, I would recommend this company to a friend More

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