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29 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

What goes around...

Sales Agent (Former Employee) Arlington, TX

Prosif you love sales you can do very well. Very good benefits. Good PTO. Some good managers. Lots of incentives. Just layed off a whole call center, but at least gave them severance and PTO

ConsTerrible senior mgmt. Aggresive sales goals and strict adherence to QA and AHT.Very inflexible about absences. Doing your best is never enough.

Advice to Senior ManagementWhat goes around comes around. You hemorraged your best employees and now you are shut down. Make every effort to keep the good people you have, not beat them down at every turn for every little thing

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Hotels.com don't work here

    Telesales Agent (Current Employee) Springfield, MO

    I have been working at Hotels.com


    Pros: Really laid back atmosphere. You can chew tobacco and work on the phones. Wear what you want to. Go out… Cons: You get paid $0 for all of your sales if you are not within the 4% average for the center for days or nights, whichever… Advice to Senior Management: Need to be in the employees' shoes and see what… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Hard sales

    Inside Sales Agent (Former Employee) Arlington, TX

    I worked at Hotels.com


    Pros: There are visits by hotels from all over the world… Cons: It's definitely sales driven and can be overbearing. Advice to Senior Management: Lighten up on the hired help. More
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