Hotels.com

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29 Employee Reviews (View Most Recent)

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Hard sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Inside Sales Agent  in  Arlington, TX
Former Employee - Inside Sales Agent in Arlington, TX

Pros

There are visits by hotels from all over the world and they give out goodies.

Cons

It's definitely sales driven and can be overbearing.

Advice to ManagementAdvice

Lighten up on the hired help.

No opinion of CEO

Other reviews for Hotels.com

  1.  

    Work with fun, super smart and creative people on new challenges every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Big open planned office in a central part of London. Big roof terrace which is great during the summer. The benefits package is pretty good and includes a fair few travel perks. Not a pro for everyone but you get to travel quite a bit for work which can be good fun.

    Cons

    Can push the boundaries even more than we have done and create more of a balance between using data and listening to what our customers are telling us. Though this has been addressed more this year.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful workplace overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience  in  London, England (UK)
    Current Employee - User Experience in London, England (UK)

    Pros

    Great office with large roof terrace, team building events.A top notch benefits package including hotel discounts and excellent family health insurance. Friendly people and a very relaxed, informal culture. A world class brand to be proud of.

    Cons

    There is no appetite for innovation. There is very little strategy. The company is so big that much knowledge gets lost between teams. A/B testing rules everything even though it sometimes seems flawed.

    Advice to ManagementAdvice

    Pick a strategy and stick to it, use it to justify every decision from VP level down to the lower level workers. Experiment, innovate, play....try new things.

    Recommends
    Positive Outlook
    No opinion of CEO
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