There are newer employer reviews for Hotwire
There are newer employer reviews for Hotwire

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Great people to work with but poor leadership

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Hotwire full-time (More than 3 years)

Pros

All the people I worked with were outstanding, but lack of leadership led to the company's downfall and layoffs last Fall. I wasn't part of the layoffs but after so many people left I decided to leave to for a better opportunity. There is work/life balance though but that's because I don't think people want to stay any longer at work then they have to!

Cons

True creativity and innovation is not valued. It's an extremely analytical company to the point that those that rely on intuition are not valued. Everything has a cost and number which is fine, but not when it comes at the price of not understanding what customers actually want. Everyone gets lost pinching pennies and then doesn't understand what they can't see the forest for the trees. There's no investment in what will actually make customers happy.

Advice to Management

Give people more creative freedom to solve problems and invest in long-term solutions.

Other Employee Reviews for Hotwire

  1. Helpful (9)

    Trying for a fresh start but keeps revisiting the plan to do so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hotwire full-time (More than 5 years)

    Pros

    Solid set of long-term back-end engineers who are holding down the fort but constrained by limited resources and an aging product on the front-end. Renewed focus on analytics could bear fruit. Finally realizing that the "we've always done it this way" approach doesn't work anymore in some areas and starting to try new things like off-loading certain functions to Expedia.

    Cons

    HR seems to think company culture and employee motivation is developed from throwing in a few free lunches and having long company meetings. They keep your bonus and pay limited as an existing employee as it is has dependencies both on overall division (Hotwire) and also company (Expedia) performance so you take a hit if either doesn't meet plan even though though the CEO of Expedia always talks of "throwing off cash". They have an unnecessarily long delay of 4 months in-between the time you complete your yearly review with your manager to when bonus payouts and yearly increases hit. Managers don't even read the reviews anyway and even though they claimed to drop the calibration / sliding scale system it not so secretly still exists, you just aren't told your score. New president came in and followed his formulaic approach used at another division of lay-offs followed by bringing in his friends from other parts of the company. There was definitely some change needed in the old guard at the Exec level who blindly let the competition eat their lunch but the lay-offs at lower levels were nonstrategic and left certain parts of the org decimated and without needed resources. So far in 2014 strategies have shifted multiple times and overall they are on the hook for delivering more than the org can reasonably accomplish. Some of the newly established org goals are idealistic though clearly unobtainable - they missed the "R" in SMART goals.

    Advice to Management

    Think more long term and don't make short term decisions that will bite you later. Example: Laying off software engineers (in San Francisco!?!) when you are still very profitable but not meeting the company plan just to find yourself needing more engineers a few months later to sustain the business. Now it's tough to hire them as everyone knows you lay-off people, hmmm. Set a few realistic goals and priorities that everyone can get behind and stick with them. Simplify your strategy to a few succinct goals that people can remember and start executing and deliver it before changing it again before it even gets out of the gate.


  2. Helpful (2)

    It is a Dream Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities in San Francisco, CA
    Current Employee - Facilities in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    The peoples are great to work with! And the events that they have are fun and entertaining! The work environment is great and positive. The location is perfect. Henrik Kjellberg is a great CEO to work for and he has an open door policy! I love that everybody sit in a cube. Even the CEO!

    Cons

    For me there is no cons!

    Advice to Management

    Keep up the good Job!


There are newer employer reviews for Hotwire
There are newer employer reviews for Hotwire

See Most Recent

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