Humana

  www.humana.com
  www.humana.com
There are newer employer reviews for Humana

 

Cube farm, decent benefits, good place to learn and grow

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Data Analyst in Louisville, KY
Current Employee - Data Analyst in Louisville, KY

I have been working at Humana

Pros

Humana has decent benefits; three weeks vacation, health insurance, good work/life balance, and tuition reimbursement. They have a half of 6% 401k match. The management is okay and compensation is decent. It is a good place to learn and grow and gain experience working in a lot of different areas from data to finance. If you come in on time and work hard there shouldn't be any problem moving up. I usually don't work more than 40 hours a week and rarely are there really stressful times.

Cons

It is a cube farm and it is very politically correct. There are no company wide bonuses. Things can get really boring at times.

Advice to ManagementAdvice

Implement better strategies to keep the folks in the cubes healthier and moving around, offer the option of a standing desk

Recommends
Approves of CEO

801 Other Employee Reviews for Humana (View Most Recent)

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  1. 1 person found this helpful  

    Overall a good place to work with some nice perks and good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Executive in Detroit, MI
    Former Employee - Sales Executive in Detroit, MI

    I worked at Humana

    Pros

    Great perks such as ball games, travel and other entertainment events. Focused on having fun when at the home office. Always looking to evolve their products even when going against the norm. The home office was really big into making sure you were welcomed and your guests felt it was a good use of time. They were big into product training but not a strong strength in sales training. Humana was well liked in the industry and had a good amount of respect. I believe that if you choose to workf or Humana, you can either get mixed up in a really good office or a really bad one.

    Cons

    Limited leadership training, would be considered the type of enviroment where you are out if you don't drink the kool-aid. They were big on who knew who and make sure you take care of the ones that are my friends. It was a strange enviroment when sometimes you had to baby certain people even though they were not putting food on your table. This was the political aspect of it. They were not very strong in their competitor intelligence data gathering and relied on the sales reps to do most of the work for the informaton. It was ackward to continually ask for competitor info.

    Advice to ManagementAdvice

    They need to solicit honest feeback from their employees at a non-management level. There is no development plan in place to track an employee to the next level.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Decent place to work, consistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Specialist in Middleton, WI
    Current Employee - Specialist in Middleton, WI

    I have been working at Humana

    Pros

    Benefits are by far the lowest cost out there, Excellent management team that consistently provides feedback, Merit-based pay increases not only at review time, Willing to listen to any suggestion, Very easy measurable information to know where you rank with your fellow employees,

    Cons

    Not all practices well explained why we do what we do, Some conflicting news regarding changes to procedure, Training is not adequate for the job needs - basics are still learned well after training is over -items that are necessary for success and compliance in the job, Lack of solid follow-up for consistent performances from the other call center that does our same job despite their claims of "calibration", Occasionally feeling that giving 50% will still get the same results as giving 100% when it is clear that others are not doing their job as well, Some promotions questionable

    Advice to ManagementAdvice

    Get the training department in line to teach items that are actually necessary and pertinent to the phones - there should be "re-training" every few months to bring everyone onto the same page, Require CONSISTENCY and ACCURACY from BOTH call centers - it creates ill-feelings when we know we do our job better and consistently see daily examples of the other center/and even other reps in our center cutting corners and providing misinformation to increase their productivity - it is not fair

    Recommends
    Approves of CEO
There are newer employer reviews for Humana

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