Pros

The environment is very friendly and so are the people, The compensation in general is higher than what most health insurance companies offer. There is a lot of opportunity for growth and advancement. In a time where many employers are cutting salaries and laying off employees, Humana is not going through mass layoffs. They are also expanding their business, adding an in house Specialty Pharmacy.

Cons

Management does not treat the employees as well as they should. I have had multiple roles at Humana, through promotions, and I have noticed that even when you move up, it doesn't necessarily mean that you will be given any more respect that what you were given in your previous role. Specifically, if you have to take time off, even if you have accrued time to take, you are still penalized if you have a sick day every now and then. You are given "occurences", which can lead to termination in a short period of time. The only people who are protected when they get sick are those who have filed and received FMLA protection.

Advice to Senior Management

Recognize that your talent are the people who do what senior management considers to be the lowest level work. These are the people that keep the company going and making a profit. They should be treated with the same respect that Mike McCallister is given.