There are newer employer reviews for Humana

6 people found this helpful

Over 40 and highly paid - Seek other employment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Louisville, KY
Former Employee - Anonymous Employee in Louisville, KY

I worked at Humana full-time (more than 10 years)

Pros

There are a large number of very nice people in the company. Salaries are competitive. The company is large enough that you can find another position if you are unhappy with your leadership.

Cons

The reason Humana has so many job openings is because they right-size every year between Sept. and Dec. This avoids paying MIP bonuses and reduces the long term debt that needs to be reported to stockholders. If you are not a director, but are over 40 and highly paid, it is likely to be you. Several years ago, I helped coach an associate who was over 40 and was given a severance of 1 month salary and told they were doing a bad job. With the letter was a printout of something called the "Over 40 List" that showed by role how many people who received such a "package" were in different age groups. Only one was under 40. (This list is no longer in the packets.) In the past, your management saw the paperwork about why you needed to be on medical leave or FMLA before it was sent to HR. Poor health also makes you a target . If you doubt this, look around at those who are right-sized and note how many are over 40 and how many more women are released than men - their health care costs are higher. Humana used to let everyone go on Fridays and usually at the end of the month. Having gotten smarter, now people are let go every day between Sept and Dec. This makes it almost impossible to file a class action lawsuit since all must file within 180 days for age discrimination.

As other have stated, the health insurance is pitiful. One year, employee's renewals were changed to July so Humana could get feedback on he new benefit packages and software before delivering it to clients. This also allowed Humana to charge higher rates to employees for 6 months.

Much of Humana's leadership is autocratic and extremely political. Many of those receiving poor "engagement scores" were given an associate who's primary role is to keep associates happy and get those scores up. Humana promotes many young talented people, but their salary increase for the promotion is minimal. This creates a situation where many of their associates make considerably more money than the manager. There is little management training before and after promotion and the lack of experience, arrogance and resentment makes associates over 40 a prime target when the just-in-time appraisals are done to target those who will be terminated.

The outsourcers who handle long and short term disability have one mission, get your disability disapproved or get you back to work as soon as possible. They ignore your doctor's written statement that you are not ready to g back to work and harass those who are actually ill.

Humana used to offer bonuses to managers but most of these have been eliminated. Salary increases are also higher for directors and above. This makes a huge variance between leadership and individual contributors or middle management.

Advice to ManagementAdvice

Hold your leaders accountable. Eliminate the incestuous behavior that is an everyday occurrence. Don't rely solely on engagement scores or Perfect Service rah-rahs to understand how your associates view their leaders. Go out and sit with them to see if they really feel valued and that their work is aligned to company goals.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Tampa, FL
    Current Employee - Analyst in Tampa, FL

    I have been working at Humana full-time (more than 5 years)

    Pros

    People are treated as equal

    Cons

    I love this company, I can find none

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    A very negative experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Green Bay, WI
    Former Employee - Analyst in Green Bay, WI

    I worked at Humana full-time

    Pros

    They encourage giving back to the community. The pay was comparable to similar positions held in the past. Nice to have the fitness center and food service on site.

    Cons

    Inadequate training, supervisors who do not know how to do their jobs, poor health insurance coverage, lack of meaningful communication, failure to address important issues in a timely manner.

    Advice to ManagementAdvice

    Pay more attention to department trends, such as many people requesting transfers to other departments. If there appears to be a problem in an area, do a more impartial investigation to determine what is really going on.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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