Humana

  www.humana.com
  www.humana.com
There are newer employer reviews for Humana

1 person found this helpful  

Great salary great wellness benefits poor management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Specialist in Cincinnati, OH
Former Employee - Specialist in Cincinnati, OH

I worked at Humana full-time (more than 5 years)

Pros

Great salary. Great wellness benefits. Humana vitality Humana nurse line Humana cares fitness facility with trainers massage employee lounges chef created cafe delicious

Cons

Poor management poor follow up to employee issues poor communication when not at management level a lot of pettiness amongst coworkers claim to have internal jobs available but really just give the jobs to their friends and pretend to have interview process odd decision layoffs

Advice to ManagementAdvice

Remember that a title is not everything we are all human beings and need to be respected

Recommends
Positive Outlook
Approves of CEO

801 Other Employee Reviews for Humana (View Most Recent)

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  1. 4 people found this helpful  

    It is almost the only game in town

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Architect in Louisville, KY
    Former Employee - Applications Architect in Louisville, KY

    I worked at Humana full-time (more than an year)

    Pros

    Overall, if you value 9-5, it's great for getting home predictably. The company is very concerned with keeping member data protected. Customer service from the customer service representatives is a fundamental "must have". You may not get the answer you want or like to hear, but you will be treated with respect, politeness, and a desire to resolve your problem or issue within the defines of your plan.

    Salary is higher than average FOR THE AREA.
    401k match is excellent.

    Cons

    1) Bureaucracy is rampant. Upper management wants front-line workers to be invisible. Do not make any waves and you will do okay. (Precisely okay)
    2) Focus is on money and not quality of work. Shoddy work is "good enough" or okay.
    3) Anything you say or type can and will be used against you.
    4) Antiquated software tools used to run IT. Some of the tools are no longer supported by the developer, while others are about to join the living dead (software).
    5) Cross team collaboration is minimal and invariably a pain point.
    6) If something seems rational to expect, expectations will not be met.
    7) Middle management spends vast amount of time protecting their job, not yours.
    8) The Louisville area pays below the national average for IT positions even when adjusted for cost of living. Unless you are manager, director, or higher there is ZERO incentive or performance recognition pay. No bonuses. No stock. Nada.
    9) Limited opportunities for promotion. There is little differentiation within a position to move from a junior xxx to a senior xxx since the junior, senior, or number do not exist. Promotion means change in responsibilities vs. acknowledgement of higher level of performance and competence.
    10) Despite being a health insurance company, the offerings to the employees is arguably almost as bad as it can be while still having insurance. Hourly employees would have to "contribute" 1/2 of their take-home pay to have mediocre coverage for their whole family.
    11) Anything that can be done to save a buck in the short-term is done. Something like requesting a "different" mouse requires 2 levels of manager approvals before the request can be submitted to purchasing.

    Advice to ManagementAdvice

    Dump the formality, get modern on IT, realize that software runs the business, provide people with the best tools to do their best work, and demonstrate that the employees are valued.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    A very decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Cincinnati, OH
    Current Employee - Pharmacy Technician in Cincinnati, OH

    I have been working at Humana full-time (less than an year)

    Pros

    Regular hours, good people and supervisers. Good Pay

    Cons

    The "NO" returns policy. Hard to tell an old lady that she can't return her meds.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
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