Humana

www.humana.com
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2 people found this helpful  

Not a good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative in Houston, TX
Current Employee - Sales Representative in Houston, TX

I have been working at Humana full-time (more than 8 years)

Pros

Good products and compensation packages for sales agents, especially the Medicare market. So, so products for traditional individual major medial insurance. Flexible working hours.

Cons

Management has set sales goals way to high and only about 10% acually achieve goals on a monthly basis. Management will not hesitate to trheaten you with termination for not producing. The focus on sales goals are products that they compensate the sales agent the least. Underwriting is a nightmare and folks are rarely approved for coverage. Very high rates on Medicare supplements.

Advice to ManagementAdvice

Go back to doing what is right for the customer, not squeezing every last dime out of clients. Streaamline mid-management. You got too many chiefs and not enought warriors. Would not recommend this company to colleagues. You stress "well-being and good health" yet the atmosphere is somthering and micro-managed and causes nothing but STRESS. Change the culture.

Doesn't Recommend
Negative Outlook
No opinion of CEO

880 Other Employee Reviews for Humana (View Most Recent)

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  1. 2 people found this helpful  

    Too big and out of control - Caveat Emptor!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Saying in Louisville, KY
    Current Employee - Not Saying in Louisville, KY

    I have been working at Humana full-time (more than 3 years)

    Pros

    You can fly under the radar for years and no one cares. The number of inept people impacting the health of others is a majority of the 45,000 employee base. Your are so compartmentalized you do not know the end result of your actions. Mantra of "Perfect Service" is touted by all and practiced by few. Very security conscious and protect themselves from every legal angle to a fault. Micromgmt is an art form level on low end of the career ladder. Largest datamining operation in the world.

    Cons

    "Perfect Service" is not. Don't get between the revenue and management with an idea requiring money. Mgmt is focused on sales and their bonuses, not the people stepped on or over along the way. CEO is a bean counter without regard to the human condition. Another Humana business about to crash and burn; milked the nursing homes; then the hospitals; now health insurance; what's next?

    Advice to ManagementAdvice

    Get out of the office and call your customer service to find out it's not! The customer is not an inconvenience of doing business; they are the reason you are in business. Lifelong well-being exists if you never need the benefits from products. De-nile is the state of many claims.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Worst company I have ever worked for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    there is absolutely nothing positive about this company.

    Cons

    Everything about this company is a wrong

    Advice to ManagementAdvice

    Take a leadership class.

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