There are newer employer reviews for Humana
There are newer employer reviews for Humana

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Helpful (2)

Job was not what I was told it would be. No apologies.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Executive in Roswell, GA
Current Employee - Sales Executive in Roswell, GA

I have been working at Humana full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Company is committed to the communities it serves. Excellent 401k match. Competitive salary.

Cons

Humana is very clicky and leadership encourages back stabbing and infighting, especially in the small market sales. There is virtually no training or support for new hires. The sales space, the sales goals and the earnings opportunity (all 3) were NOT what was discussed in the interview process. The small market sales department is not an environment for seasoned, tenured professionals. The average associate has been in the workforce about 7 years. It is a very immature environment (throwing food across cubes, loud profanity spoken across cubes, offsite meetings with a lot of alcohol consumption, associates putting other associates on the silent treatment, gossiping, associates excluding others from lunch invites). This is not a traditional outside sales role - you are expected to be in the office 8 -5. It is not unusual for you to be questioned about your comings and goings. The leader literally hangs over your cube and asks you what you sold today - everyday. This was very punative to me as a sales professional with 20 + years of experience. Working mothers have to lie about where they are so they can go to a child's school event. Working from home is very frowned upon. Also, there was not one month that they got my commission check correct. There are a lot of internal meetings. (Def 9 am on Mondays and 8 am on Fridays). One week, I was in 12 scheduled meetings. As an outside sales professional, this kept me from being as productive as possible. In a nutshell, it is a lot of micromanagement, little worklife balance, antiquated IT and commission system, toxic, immature associates, no training, poor benefits and a leader that leads through intimidation and sarcasam.

Advice to Management

Humana is still run like it is 1995. Micromanagement, Lack of work/life balance and leaders that bully and intimidate. Those Disney Institute trainings need to be revisited.

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  1. Helpful (2)

    I am pleased to be part of the Humana family.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Review Manager in Dublin, OH
    Current Employee - Utilization Review Manager in Dublin, OH

    I have been working at Humana full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, compensation, leadership, time off, salaried position, friendly atmosphere.

    Cons

    I believe the overall training could be a bit better, but otherwise no cons.


  2. Helpful (2)

    Not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX

    I have been working at Humana full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good products and compensation packages for sales agents, especially the Medicare market. So, so products for traditional individual major medial insurance. Flexible working hours.

    Cons

    Management has set sales goals way to high and only about 10% acually achieve goals on a monthly basis. Management will not hesitate to trheaten you with termination for not producing. The focus on sales goals are products that they compensate the sales agent the least. Underwriting is a nightmare and folks are rarely approved for coverage. Very high rates on Medicare supplements.

    Advice to Management

    Go back to doing what is right for the customer, not squeezing every last dime out of clients. Streaamline mid-management. You got too many chiefs and not enought warriors. Would not recommend this company to colleagues. You stress "well-being and good health" yet the atmosphere is somthering and micro-managed and causes nothing but STRESS. Change the culture.


There are newer employer reviews for Humana
There are newer employer reviews for Humana

See Most Recent

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