Humana

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665 Employee Reviews (View Most Recent)

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So far so good

Telesales Specialist (Current Employee) Tampa, FL

ProsDecent pay. Healthcare reform may bring even better pay.

ConsI hear there is alot of outbound calling if your are not a top producer during AEP ( annual enrollment period for medicare 10/15 through 12/7 of each year.

Advice to Senior ManagementPay a per-diem to all agents during AEP that have perfect clock in time, break time, and lunch time. This will give a larger incentive for people to be ready to take those calls during AEP and will provide a perfect telesales experience to the customers by lowering their hold times.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Humana the place where recognition goes to die and retaliation lives.

    Administrative Coordinator (Current Employee) Peoria, IL

    I have been working at Humana full-time for more than 3 years


    Pros: Reliable pay, if your manager approves your time. Went an entire month while… Cons: Zero pay increases, no recognition, HR is not for you (regular associates), "Leaders" will create a very hostile environment, and constantly look for ways to… Advice to Senior Management: Clean house. The managers on up are toxic. The associates can easily recognize that their work ethic and competencies are not what is valued, its… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A company trying to re-invent itself

    Senior Consultant (Current Employee) Louisville, KY

    I have been working at Humana full-time for more than 8 years


    Pros: Very good ethical atmosphere, hard working, and oriented toward doing well by doing good. There is lot's of opportunity when coming up from the bottom… Cons: The upper level management is hampered, at least in IT, by an entrenched culture which may give lip service to innovation but doesn't is too… Advice to Senior Management: The business agility being sought and needed will be very difficult, if not impossible to attain, without addressing the core issues weighing down the core… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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