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Opportunities for learning and development

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Consultant  in  Louisville, KY
Current Employee - Consultant in Louisville, KY

I have been working at Humana full-time for more than 10 years

Pros

Opportunites for growth and experience

Cons

Walk the talk is lacking from leadership

Advice to ManagementAdvice

I do not have any advice at this time

Recommends
Positive Outlook
Approves of CEO

714 Other Employee Reviews for Humana (View Most Recent)

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  1. 3 people found this helpful  

    Perfected inefficiency - Medicare products at the customer's mercy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  New York, NY
    Former Employee - Sales Executive in New York, NY

    I worked at Humana full-time for less than a year

    Pros

    Salaries slightly below par, health insurance benefits below par (go figure), good place to learn how to appreciate a company that really cares for its customers vs considering them a necessary evil. Financials are catching up with practices.

    Cons

    Management drinks the kool-aid on the backs of subordinates. They have their agenda and all feedback is from the top down - any feedback from the bottom up is treated as ignorance of the"Humana way". The Humana way is dying a 40-50 year old life insurance company paradigm, micromanaged with countless million dollar IT projects to document your the employee vs measure the company's ability to adapt to market changes, which they can't.

    Advice to ManagementAdvice

    Get you butts out of the "pink palace" and go into the field. Go meet the customers you so eagerly buy only to run off (cherry-pick) those who actually need the products you sell by putting them through customer service / claims denial hell for using your plans. Hold some member meetings with just you and the customer, no flood of managers and support folks - you sit and record or take the notes - look at them face to face - hearing the good and the bad.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Pay isn't based on education or performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Specialist  in  Louisville, KY
    Current Employee - Enrollment Specialist in Louisville, KY

    I have been working at Humana full-time for more than 5 years

    Pros

    You do have the option to work from home in many of the departments and the company is making great strides to improve employees health by offering different incentive programs with monetary value and prizes.

    Cons

    The advancement process is unclear and raises are typically based on an ambiguous self evaluation that then goes to your supervisor for review and the % of the raises is typically low. There aren't bonuses on regular basis and there is no standard time frame of when to expect your raise if you get one at all.

    Advice to ManagementAdvice

    Be more transparent when it comes to compensation and advancement. Be more proactive with employees who wish to advance.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Humana

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