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I had a great experience at humana

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Administrative Coordinator in El Paso, TX
Former Employee - Administrative Coordinator in El Paso, TX

I worked at Humana full-time (more than an year)

Pros

Great training and opportunities for advancement

Cons

Most positions for advancement are out of tge local area.

Recommends
Positive Outlook
Approves of CEO

733 Other Employee Reviews for Humana (View Most Recent)

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  1.  

    Opportunities for learning and development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Louisville, KY
    Current Employee - Consultant in Louisville, KY

    I have been working at Humana full-time (more than 10 years)

    Pros

    Opportunites for growth and experience

    Cons

    Walk the talk is lacking from leadership

    Advice to ManagementAdvice

    I do not have any advice at this time

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Perfected inefficiency - Medicare products at the customer's mercy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in New York, NY
    Former Employee - Sales Executive in New York, NY

    I worked at Humana full-time (less than an year)

    Pros

    Salaries slightly below par, health insurance benefits below par (go figure), good place to learn how to appreciate a company that really cares for its customers vs considering them a necessary evil. Financials are catching up with practices.

    Cons

    Management drinks the kool-aid on the backs of subordinates. They have their agenda and all feedback is from the top down - any feedback from the bottom up is treated as ignorance of the"Humana way". The Humana way is dying a 40-50 year old life insurance company paradigm, micromanaged with countless million dollar IT projects to document your the employee vs measure the company's ability to adapt to market changes, which they can't.

    Advice to ManagementAdvice

    Get you butts out of the "pink palace" and go into the field. Go meet the customers you so eagerly buy only to run off (cherry-pick) those who actually need the products you sell by putting them through customer service / claims denial hell for using your plans. Hold some member meetings with just you and the customer, no flood of managers and support folks - you sit and record or take the notes - look at them face to face - hearing the good and the bad.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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