Humana

  www.humana.com
  www.humana.com
There are newer employer reviews for Humana

1 person found this helpful  

Excellent place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Administrative Service Coordinator in El Paso, TX
Former Employee - Administrative Service Coordinator in El Paso, TX

I worked at Humana

Pros

Managers work very well with you, you are trained properly, many Opportunities for advancement.

Cons

I can not say there are any negatives working with Humana.

Advice to ManagementAdvice

Keep up the excellent work.

Recommends
Approves of CEO

799 Other Employee Reviews for Humana (View Most Recent)

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  1. 1 person found this helpful  

    Nurses should look elsewhere to work- micromanagement to the max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - RN Clinical Advisor in Overland Park, KS
    Former Employee - RN Clinical Advisor in Overland Park, KS

    I worked at Humana

    Pros

    The salary is competitive. You work business hours no holidays few weekends and shifts. No hands on patient care. Very good about keeping assoc. informed of what is happening corporate wide. Good movement laterally within this area to do another job if you need a change.The company is well managed by senior leadership. It's a good company to work for I was stuck in a bad region and area to work in.

    Cons

    Emphasis is on metrics and less on quality. Policies are not evenly applied towards all nurses. Nitpicking style of management. If you have twenty cases not closed in the computer system out of several hundred over a few months they call you in to the office and tell you in an aggressive manner. Like to threaten nurses with performance improvement plans: 1. If you disagree with your manager and tell them so behind close doors- no swearing, name calling, or yelling, but yes I was angry. 2. If you miss more than 3-5 unscheduled absences in a rolling 6 month period. This includes: being late, going home early, or even time for an urgent appointment to see your doctor to take care of a developing health problem so you don't miss more work! 3. Low metrics- but the standards are very high.No I was not put on a performance improvement plan- but a number of people were on one- again nitpicking.Two nurses just walked out the door with no notice within a few weeks of each other- that's pretty rare. They give you a hassle about getting a legitimate FMLA. Forget about health insurance it's very expensive- and you can't use it because they won't give you time off to take care of yourself without a hassle. Business hours written in stone no flex time. You rarely hear that you do a good job. The director is nice- but likes to nitpick on performance issues.Other regions and types of work for nurses are may be better- this was my experience. It was so bad there that one of the nurses went back to direct patient care- again fairly rare. Poor work-life balance. Forget about professional growth or opportunities to do something else- it's not here. Revolving door with nurses and they don't seem to care about retention- throw away culture just hire another one. This results in a high turn over rate. Promotions are on who you know- little opportunity for growth.

    Advice to ManagementAdvice

    Work on retaining your nurses- there are many other job opportunities for us even in a bad economy. Lower the cost of health care for employees. Allow time off from work to use health care coverage as many doctors offices are only open during business hours. More flexible scheduling and work from home opportunities. Rethink your harsh time off policy that can include a last minute doctor's appointment to take care of a health problem to let your assoc. actually use their health care! Quit micromanaging your professionals. Profit should not always be first- health care insurance is expensive and not competitive. Have managers listen to their assoc. feedback and give more positive feedback. Apply policies evenly to all assoc. Itt's a good company and generally well managed.

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    N/a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - TeleSale Miramar (Direct Market Sales, Phone) in Tampa, FL
    Current Employee - TeleSale Miramar (Direct Market Sales, Phone) in Tampa, FL

    I have been working at Humana

    Pros

    Salary is good, and paid training

    Cons

    Very very disorganized and unprofessional

    Advice to ManagementAdvice

    Take a management course, and learn to communicate among departments. Learn the difference between reactive and proactive.

    Recommends
    Approves of CEO
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