Huntington National Bank
2.9 of 5 174 reviews
www.huntington.com Columbus, OH 5000+ Employees

174 Employee Reviews (View Most Recent)

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Culture needs to be rebuilt from the top down; Ideas need to be gathered from the bottom up

Anonymous Employee (Former Employee)

I worked at Huntington National Bank full-time for more than 3 years

ProsCo-workers can be awesome, most are very willing to help navigate outdated systems, policies and procedures.

ConsManagement is clearly in self-protection mode and will sacrifice anyone to prove themselves right or buy themselves more time to "fix" problems of their own making.
Too little promotion from within - many managers are coming over from Chase and they're bringing friends along and creating various sub-cultures that are not compatible with Huntington's stated values.
Some of HR has been out-sourced. What's left of non-out-sourced HR is spread incredibly thin, so it becomes easy for management to participate in bullying behaviors that will never be addressed as HR can only take time to address actual legal or regulatory violation.
Training beyond regulatory requirements and very basic skills will be nonexistent in most areas. Most of the time, that training will be computer-based. Some managers will actually provide colleagues with answer-keys to get colleagues back to work "faster" instead of stressing the importance of learning materials.
Colleagues are given internal policies to follow that are not consistent with external commercials and branding that are presented to customers, which puts individuals at odds. Mangers are then able to override colleagues, further alienating the customer/colleague relationship.

Advice to Senior ManagementGo back to being colleague-oriented again. Start looking at turnover rates for the Chase hires in management (hint: if over 2/3rds of the direct reports are gone in a year, it may actually have something to do with a bad hire). Invest in colleagues through training. Invest in infrastructure in systems to make day-to-day work easier, more efficient and more accurate instead of expecting colleagues to be eternally "creative."

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Run fast, this is not a family friendly work place!!!!

Personal Banker (Former Employee)

I worked at Huntington National Bank full-time for more than 3 years


Pros: good benefits, very nice customers Cons: Management is terrible here, they do not care if you have a family or not, they just want to use you until you are totally… Advice to Senior Management: Look at your customers as real people. Have more respect for your… No, I would not recommend this company to a friend More

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2 people found this helpful  

Two Years of Torture

Customer Service Representative (Former Employee)

I worked at Huntington National Bank part-time for more than a year


Pros: Very nice customers. You get the bank holidays off. 24 hour grace… Cons: Be warned this is a sales job. If you cannot sell do not bother to apply. If you want to start at a full-time position… Advice to Senior Management: The gimmics are not working. Saying "Welcome to Huntington" to every customer every day is robotic and ridiculous! Taking out all clocks and calendars so… No, I would not recommend this company to a friend More

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