There are newer employer reviews for Hyatt

Learn skills at Hyatt and then move on.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Sales Manager in San Antonio, TX
Former Employee - Senior Sales Manager in San Antonio, TX

I worked at Hyatt

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

There is the opportunity to transfer within departments at the hotel if you are still discovering your ultimate career path. If you already know your ultimate career goal, there are specific paths identified to help you reach those goals. You can move to different hotels around the country or around the world, and they pay relocation costs to do so.

Cons

The hours can be long, and there is stiff competition for the best positions. They are not known to have the best pay scale in the industry, but are known instead as a training ground where you learn the skills necessary to move to another hotel chain with higher pay.

Advice to Management

Pay attention to the career aspirations of new managers, and be prepared to discuss career directions and potential with them.

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  1. Helpful (2)

    Poor management, good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Hyatt

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    They offer some pretty decent benefits, including a week of complimentary room stay at most of their hotels. Pay is also pretty good, and the human resources office is great.

    Cons

    Most of the managers are completely incompetent and poorly trained. They micromanage your every move, criticize often and rarely praise good performance. When it comes to personal life (school, children, etc), the hotel will not help make any adjustments for you. Being 1 minute late will get you a write-up, even with a legitimate excuse. Also, any suggestions given to management at any level to make the workplace run more smoothly are almost never implemented.

    Advice to Management

    Listen to your employees and help them do their job, they are the ones responsible for the hotel's success.

  2. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Banquet Manager in Boston, MA
    Former Employee - Assistant Banquet Manager in Boston, MA

    I worked at Hyatt

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    It's not as big as other major hotel chains, so there is a real family atmosphere. Everytime you meet someone from Hyatt and tell them what property you work at they ramble off five people they know who work there. I've never met any person working for Hyatt that we didn't know at least or two of the same people.

    Cons

    Because it has less properties than other major chains there aren't as many options for promotions. The compensation seems to be a little less than other companies as well, but the slightly lesser pay is quickly forgotten when you actually enjoying going into work everyday.

    Advice to Management

    Practice putting [guest] service first, don't just say it.

There are newer employer reviews for Hyatt

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