Hyatt

  www.hyatt.com
  www.hyatt.com
There are newer employer reviews for Hyatt

1 person found this helpful  

Poor management, good benefits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Denver, CO
Current Employee - Anonymous Employee in Denver, CO

I have been working at Hyatt

Pros

They offer some pretty decent benefits, including a week of complimentary room stay at most of their hotels. Pay is also pretty good, and the human resources office is great.

Cons

Most of the managers are completely incompetent and poorly trained. They micromanage your every move, criticize often and rarely praise good performance. When it comes to personal life (school, children, etc), the hotel will not help make any adjustments for you. Being 1 minute late will get you a write-up, even with a legitimate excuse. Also, any suggestions given to management at any level to make the workplace run more smoothly are almost never implemented.

Advice to ManagementAdvice

Listen to your employees and help them do their job, they are the ones responsible for the hotel's success.

Doesn't Recommend
No opinion of CEO

663 Other Employee Reviews for Hyatt (View Most Recent)

Sort: Rating Date
  1.  

    Hyatt is moving in the right direction, under good leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Rooms Manager in San Diego, CA
    Current Employee - Rooms Manager in San Diego, CA

    I have been working at Hyatt

    Pros

    Great opportunites, family friendly company, fair and honest

    Cons

    Long hours, weekends and nights, but thats the nature of the beast in Hotel industry

    Advice to ManagementAdvice

    Focus on the middle managers, a lot of time and enrgy spento on making sure associates are happy and engaged and senior managers are rewarded with a bonus, the middle managers, Dept heads and assts work really hard and should be recognized too

    Recommends
    Approves of CEO
  2.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Banquet Manager in Boston, MA
    Former Employee - Assistant Banquet Manager in Boston, MA

    I worked at Hyatt

    Pros

    It's not as big as other major hotel chains, so there is a real family atmosphere. Everytime you meet someone from Hyatt and tell them what property you work at they ramble off five people they know who work there. I've never met any person working for Hyatt that we didn't know at least or two of the same people.

    Cons

    Because it has less properties than other major chains there aren't as many options for promotions. The compensation seems to be a little less than other companies as well, but the slightly lesser pay is quickly forgotten when you actually enjoying going into work everyday.

    Advice to ManagementAdvice

    Practice putting [guest] service first, don't just say it.

    Recommends
    No opinion of CEO
There are newer employer reviews for Hyatt

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