Hyatt
3.6 of 5 577 reviews
www.hyatt.com Chicago, IL 5000+ Employees

577 Employee Reviews (View Most Recent)

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Excellent environment, camaraderie and benefits; bureaucracy-based (not performance-based) career opportunities

Director (Former Employee)
Tokyo (Japan)

ProsFor Hyatt Hotels in Asia (not in N.A. or EU where the standards are much lower)
-Excellent work place for systems, training, camaraderie
-Good benefits and advantages, lots of emphasis on employee well-being
-Salaries are below market competitors in most locations but other benefits are better

Cons-Regardless of your performance, sales, meeting & exceeding guest expectations and numbers required, you will go nowhere unless you are personally liked by regional head office.
-The system is well-known as: kiss head office key people's rear's end or never move forward. Hard-working, well-achieved fellows who do not share the kiss-butt culture are stuck for years in same properties with no upward chances.

Advice to Senior ManagementWhen the layer of a few key, self-admiring, narcissist personal-approval addicts based in ASPAC office have retired, what will you do with the massive exodus of talent at the excom and GM level you are already experiencing all over? Shangri-la, Marriot, Sheraton's W to name a few are bleeding your top people out of your ranks to head expansions in China, India and other key locations.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    A company for money, not for business

    Food and Beverage Team Leader (Former Employee)
    Abu Dhabi (United Arab Emirates)

    I worked at Hyatt full-time for less than a year


    Pros: Having Hyatt written in your CV is indeed an asset, and… Cons: Working conditions were unacceptable, and material not sufficient and of low quality. Work itself got even more difficult due to the lack of assistance from… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Newer management techniques were very encouraging and the company had great ideas for continual improvement.

    Meeting Concierge (Former Employee)
    Vancouver, BC (Canada)

    I worked at Hyatt full-time for less than a year


    Pros: The training and experience was impressive! Cons: The union makes it hard to deal with disgruntled, lazy… Advice to Senior Management: To the managers who were with the company for a long time... keep an open mind to… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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