There are newer employer reviews for Hyatt
There are newer employer reviews for Hyatt

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Guest Service Manager- Park Hyatt

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Guest Services Manager in San Francisco, CA
Former Employee - Guest Services Manager in San Francisco, CA
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at Hyatt full-time (More than a year)

Pros

Great growth and transfer opportunities for management.

Cons

Surprisingly, Hyatt has one of the most outdated and inefficient software/computer systems in the industry. The orientation and training for all employees is sub par compared to that of InterContinental and Four Seasons. Average hotel benefits. Worst of all, Hyatt had the least life-work balance for salary employees than any of the 5 major brands I have worked for. Very time demanding. HORRIBLE - I mean, the absolute worst employee provided "meals" I have ever encountered.

Advice to Management

Modernize systems, incorporate more inspiring, useful training and ongoing education. Improve life/work balance for your managers.Value your employees and feed them better and offer better employee facilities. What a joke.

Other Employee Reviews for Hyatt

  1. Good experinece

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Operations Intern in New York, NY
    Former Intern - Operations Intern in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Hyatt as an intern (Less than a year)

    Pros

    Experience every aspect of hotel operations.

    Cons

    Unpaid and borderline slavery work. They also send you out to everywhere.

    Advice to Management

    Treat interns better

    Hyatt Response

    Apr 23, 2014 – VP Talent Management

    Hyatt does not offer unpaid internships at any managed locations. Please feel free to reach out to us at hyattcareers@hyatt.com. Thanks


  2. Better be a Multitasker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gallery Host in Chester, VA
    Current Employee - Gallery Host in Chester, VA

    I have been working at Hyatt part-time (More than a year)

    Pros

    No shortage of hours as a Gallery Host

    Cons

    Depending on the property you are at: lack of help a.k.a. co-workers. There have been plenty of times where I have been the only one at the desk with no housemen, manager, nada. Left to take orders, file maintenance complaints, answer calls, make reservations and bartend. It can be overwhelming at times.


There are newer employer reviews for Hyatt
There are newer employer reviews for Hyatt

See Most Recent

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