Hyatt

  www.hyatt.com
  www.hyatt.com
There are newer employer reviews for Hyatt

 

there are ups and downs....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Manager in Miami, FL
Current Employee - Sales Manager in Miami, FL

I have been working at Hyatt

Pros

the work environment is good, I made many great friends there. The perks are fantastic if you love to travel-- and you will if you work for Hyatt. You get 12 complimentary rooms nights throughout the year, so if you plan ahead you get to stay for free at some really cool hotels!

Cons

The incentive plan is weak, you need to have many things somehow align and happen or you see very little in return-- which is likely. The incentive is not really for your individual performance, although that better be good or you will spend a lot of time talking with your boss and making an action plan to fix it.
And 2 weeks of vacation until you are there for 5 years (and then its 3)....not really a large incentive to have a work-family balance.

Advice to ManagementAdvice

Sales people do not get motivated when even if they booked hundreds of thousands of dollars they may end up with $500 as your "incentive". it's actually an insult. And it can happen--often-- when all the different "parts" of your incentive program don't go perfectly well, even though an individual may have worked very hard and made their own quotas. that makes good sales people go work elsewhere.

Recommends
Approves of CEO

682 Other Employee Reviews for Hyatt (View Most Recent)

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  1. 1 person found this helpful  

    One of the best lodging companies to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA

    I worked at Hyatt

    Pros

    They give associates twelve free room nights a year. They also provide discounted room nights. Most hotels provide meals. A lot of opportunity to move into different departments

    Cons

    Pay scale is on the lower side. Need to move around a lot in order to move up within the company.

    Recommends
    Approves of CEO
  2.  

    Developed customer satisfaction and customer experience skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Rooms Divisional Intern in Deerfield, IL
    Former Employee - Rooms Divisional Intern in Deerfield, IL

    I worked at Hyatt

    Pros

    - Plenty of room to grow
    - Great people to work with
    - Knowledgeable people
    - People always willing to help

    Cons

    - As an intern, the hours were inconsistent.
    - Mostly did all the labor-intensive work.
    - Worked in the division where it was understaffed (Housekeeping, Front Office)

    Advice to ManagementAdvice

    For future interns, there should be more emphasis on the program itself to learn each division in the hotel instead of putting the interns in the department where it needs more workers.

    Recommends
    Approves of CEO
There are newer employer reviews for Hyatt

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