There are newer employer reviews for IBEX Global
There are newer employer reviews for IBEX Global

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Hell is empty all the devils are working at ibex global.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Unknown in Spring Hill, TN
Current Employee - Unknown in Spring Hill, TN

I have been working at IBEX Global full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Makes you value the time not at work. It is a job with a pay check, but one is never paid a fairly.

Cons

Save Sell Bundle, place looks like and run like a circus. Team leaders do not know the meaning of a team. They ride employees about meeting unrealistic goals till the employee quits. Your workstation is shared by everyone and their germs. If an employee goes to break or lunch some one is at their station when they get back. Employees must use un paid time to find working computer and phone. Employees are told to take PTO for a regular off day, then company claims forgot to pay you for PTO day.

Advice to Management

Go back to sin city you have the same values. Your clown tactics and games have made more people quit, then do a better job.

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  1. I loved the job but managment needs an overhaul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Spring Hill, TN
    Former Employee - Manager in Spring Hill, TN

    I worked at IBEX Global full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The advisors and agents develop good relationships in the face of adversity caused by lack of setting proper expectations and dishonesty.

    Cons

    Scheduling is a nightmare, expected to work unrealistic hours, management leads with fear and intimidation, continued on the job training is non existent

    Advice to Management

    When you have an outstanding individual who gives 100% every day, do not devalue them or threaten their job. Allow continued training for management and work harder to keep employees.


  2. Employee Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Advisor in Hampton, VA
    Current Employee - Technical Advisor in Hampton, VA

    I have been working at IBEX Global full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Extensive, sound training. Good parking. Clean break room. Some opportunities for advancement. Minimal acceptable level of support on call center floor.

    Cons

    1) New, neophyte manager who puts her own needs in front of both the business and the employees. She does not realize that she is being too self-centered.

    2) Qualify of phones needs major improvement.

    Advice to Management

    Even new managers should be prepared to accept responsibility.


There are newer employer reviews for IBEX Global
There are newer employer reviews for IBEX Global

See Most Recent

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