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Helpful (2)

Way too much internal processes, procedures, business controls, audits, private interests ...

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Manager in Sofia (Bulgaria)
Former Employee - Technical Support Manager in Sofia (Bulgaria)

I worked at IBM full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

+ Great team and internal cooperation

Cons

- Management did not keep their promises - Management betrays trust - Zero attention of how the staff feels, if there are problems HR dept. can only record it - but not react to it - Almost no salary increase and promotion in the last 3 years - No recognition from management side - HUGE amount of internal processes, procedures, regulations, business controls reviews, audits. In the same time country & above country management expects the numbers to be delivered regardless of the excessive administrative overhead - HUGE above country structure with a lot of people overlapping their roles and responsibilities - Interests of the company are not defended - all possible transactions are pushed through "Business Partners", direct business is deeply unwanted and all local management is avoiding it - And many more ... but those were the most important topics that irritated me.

Advice to Management

Resign ASAP and let this company move forward

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  1. Helpful (1)

    IBM Company review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Architect
    Former Employee - IT Architect

    I worked at IBM full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Innovative, Diverse, Liberal, Global, Incorruptible. My time at IBM (30 years) was very fulfilling. Yes there were Up's and Down's but whenever things got stale something new came along. The IBM values were very well enshrined in the company.

    Cons

    Very little overall. IBM as a big company can be a bit too beaurocratic and some local units can become a bit too insular.

    Advice to Management

    Work to understand the customer's business. Be wary of having too much consulting in the business mix. Focus more on bringing new technologies (like Watson) to market. Put in place an employee development program which aims to get the best out of everybody.


  2. Easy to fall through cracks but a very positive work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Compiler Tester in Markham, ON (Canada)
    Former Intern - Compiler Tester in Markham, ON (Canada)

    I worked at IBM as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very good work environment within a campus that includes a cafeteria (not free), gym, lounges with pool, ping-pong and Foosball. Friendly and helpful coworkers. For full-time employees it is possible to transfer to a different project after a certain time with the company.

    Cons

    The job can be tedious sometimes. But that is expected in testing. It's also easy to fall through the cracks as the company is huge and to the upper management you're just a number.


There are newer employer reviews for IBM
There are newer employer reviews for IBM

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