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A great learning experience and insight into the technology world

Managing Consultant (Former Employee) London, England (UK)

Pros1. The range of technology expertise that exists within the local team and globally
2. Clients give significant weight to your advice with the brand permission of IBM
3. Opportunities to try new things and reinvent yourself

Cons1. The different lines of business make working as 'one IBM' nearly impossible, often comprimising the relationship with the client
2. Renumeration
3. All significant decisions are made in 'command and control' style, normally from the US

Advice to Senior Management1. Think about how targets drive behaviours. Getting rid of targets is not an option, however understanding the difference between 'hard & soft' targets, and at what level to measure them is critical in the SOX world.
2. Change the culture in GTS!!!! Coming from GBS, the lower ranks are bullied during sales by execs not in touch with the problem statement and desparate to win the business. Is it any wonder there are very very few 'good people' in delivery and so many accounts are troubled??!?
3. ITS grows at the expense of GTS & GBS. They need to be a service line in one or the other, without conflicting execs butting heads, refusing to give ground (which is why we lost one major deal in the UK recently)
4. Create space in the GBS operating model to allow for pre-sales & training activities BELOW BAND 10 level! 'Investment' is false as long as people do not feel they can do 4 day weeks on client site and regularly spend time on management authorised projects. NOT everyone, just the good (e.g. E2E resources)
5. Invest in face to face training for GBS-SWG teams. GBS cannot and should not 'sell' software. However making them fully aware of what IBM has will mean they can demonstrate it to clients, which will lead to sales.
6. Online training. This does not work for the vast majority. Everyone should do their 5 days training a year, the majority of which should be a relevant week long training course on a residential basis. Current policy is to IBM's long term detriment and makes me very sad that IBM is willing to make such short term gains and long term damage to its people and future.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
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    Great platform for personal growth

    Solution Sales (Current Employee) Beijing, Beijing (China)

    I have been working at IBM full-time for more than 10 years

    Pros: big platform and lots of talents Cons: too complex and lots of processes Advice to Senior Management: Focus more on products, value and experience of the customer… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    great and slow

    BDE (Former Employee) São Paulo, São Paulo (Brazil)

    I worked at IBM full-time for more than 3 years

    Pros: IBM has a great team you can interact to growth. Cons: IBM has a lot of people overlapping jobs and tasks… Advice to Senior Management: Review IBM people structure Yes, I would recommend this company to a friend More

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