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Technical Support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Engineer in Amsterdam (Netherlands)
Current Employee - Technical Support Engineer in Amsterdam (Netherlands)

I have been working at IBM as a contractor (more than 3 years)

Pros

Multi-cultural environment, flexibility of conditions, salary

Cons

It has become a sales oriented company and very career oriented disregarding the engineering innovation;
Very big company swamped in bureaucracy

Recommends
Neutral Outlook
No opinion of CEO

11915 Other Employee Reviews for IBM (View Most Recent)

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  1.  

    Once a great company, still a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Toronto, ON (Canada)
    Former Employee - Sales in Toronto, ON (Canada)

    I worked at IBM full-time (more than 10 years)

    Pros

    Excellent people, excellent training for technical task, professional skills and career, decent compensation, decent benefits, flexible work styles in-office or home-mobile, good sense of belonging, good opportunity for an on-going variety in job role for those interested in moving from one job type to another.

    Cons

    Too many internal meetings reduces time in front of customers, complex matrix management structure, lots of chiefs but fewer workers. Process and lots of administration surrounding almost anything. Expense cut-backs have greatly reduced management levers to maintain morale.

    Advice to ManagementAdvice

    Truly walk the talk. This company has great values, and incredible breadth in vision and capability, but not everyone lives up to them, or even tries very hard to do so.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent Process Driven company with a caveat in fact two

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Bangalore (India)
    Former Employee - Project Manager in Bangalore (India)

    I worked at IBM full-time (more than an year)

    Pros

    Will set you free to do your work with the right tools and directions
    All the trainings you need ! Invest heavily in training
    very good policies - wfh, leave application
    Runs like a well oiled machine with all the rigth processes in place

    Cons

    Not a great pay master
    If you are caught in a internal India IBM project , you have to deal with a lot of attitude

    Advice to ManagementAdvice

    The freedom which is given to external customer facing project managers , please extend the same internally and that way reduce the egos and attitude issues inside.
    Account management team revolves around certain individuals which is bad - It should be also as transparent as the Project Management competancy

    Recommends
    Positive Outlook
    Approves of CEO
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